Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is on the lookout for an Asset Protection Representative to join one of Canada’s largest Asset Protection teams at their store located at 17 Leslie St, Toronto, ON M4L 1A1. Formerly known as Loss Prevention, this role is a frontline position that plays a critical part in keeping Loblaw retail environments safe, compliant, and profitable. If you’re detail-oriented, calm under pressure, and driven by integrity, this career path deserves your attention.

This is a hands-on, dynamic role where no two shifts look the same. You’ll work closely with store management, collaborate with fellow Asset Protection Representatives, and engage directly with local police services. From deterring shoplifting to conducting internal investigations and leading store audits, you’ll be at the centre of everything that keeps retail operations honest and secure.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, you’ll be responsible for detecting and deterring theft, fraud, and shrink across the retail location. You’ll use your knowledge of the Criminal Code of Canada, the Trespass to Property Act, and your powers of arrest to respond appropriately when situations arise. Your ability to compile and present evidence for court or arbitration proceedings will be a key part of your value to the team.

Beyond enforcement, this role involves a significant coaching and mentorship component. You’ll build strong partnerships with store management through regular meetings and huddles, guiding colleagues on Asset Protection policies and procedures. Participation in community events and store-level audits rounds out a well-rounded, community-engaged position. The schedule requires availability across a variety of shifts — days, evenings, nights, and weekends — within a 40-hour work week.

Benefits and Salary

This position offers a starting pay rate of $21.00 per hour. Beyond the competitive wage, Loblaws supports its colleagues in meaningful ways: your annual security licence costs will be reimbursed, and you’ll have access to in-house training programs and tuition assistance for ongoing career development. Additional perks include a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program.

Responsibilities

As an Asset Protection Representative, your day-to-day work keeps the store safe and operationally sound. You’ll be the link between store management, law enforcement, and Asset Protection policies — ensuring every colleague understands their role in minimizing loss and maintaining a secure shopping environment.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with fellow APRs to investigate provincial or national organized retail crime (ORC) cases
• Liaise with local police services on a regular basis to support enforcement efforts
• Conduct internal investigations, compiling and presenting evidence for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance and develop mitigation strategies
• Build store partnerships through management meetings and huddles; coach colleagues on Asset Protection policies
• Participate in store-level audits to ensure ongoing compliance and loss prevention standards
• Engage in community events as a representative of the Loblaws Asset Protection team

Requirements / Skills

The ideal candidate for this Asset Protection Representative role brings a combination of licensing credentials, legal knowledge, and interpersonal skills. Loblaws values people who lead with integrity, remain composed under pressure, and are committed to ongoing professional development in a fast-paced retail setting.

• Valid Provincial Security Guard Licence — required to be considered for the role
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Familiarity with CCTV and surveillance systems and working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
• Professional and approachable demeanour — able to interact respectfully with customers, colleagues, and law enforcement
• High degree of initiative and integrity — capable of working independently in a dynamic environment
• Detail-oriented and organized, with the ability to remain calm and patient under pressure
• Availability for varied shifts including days, evenings, nights, and weekends
• Candidates 18+ must be willing to complete a criminal background check

How to Apply

To apply for this Asset Protection Representative position at Loblaws in Toronto, use the official application link below. Make sure your resume is up to date and reflects your relevant security or loss prevention experience before submitting.

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