Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is hiring an Asset Protection Representative (formerly Loss Prevention) at their 650 Dupont St, Toronto, ON location. If you’re detail-oriented, composed under pressure, and passionate about safety and investigation, this role puts you at the heart of protecting one of Canada’s largest retail operations.

This isn’t your typical security role. As part of Loblaw’s Asset Protection team — one of the largest in the country — you’ll work alongside store management to minimize product loss, investigate fraud and theft, and build a culture of awareness across the entire team. You’ll be part of a collaborative environment where your expertise directly impacts profitability and community safety.

About the Role: Asset Protection Representative

Day to day, you’ll be responsible for deterring, detecting, and apprehending individuals involved in theft and fraud within the retail location. You’ll conduct internal investigations, compile evidence for court or arbitration proceedings, and collaborate with local police services on a regular basis. When organized retail crime (ORC) cases arise at a provincial or national level, you’ll work alongside fellow APRs to investigate and respond effectively.

Beyond the investigative side, this role involves store-level audits, identifying shrink opportunities within operational compliance, and actively coaching colleagues on Asset Protection policies and procedures. You’ll participate in management meetings, community events, and contribute to building strong store partnerships. A valid Provincial Security Guard Licence is required, and Loblaws will reimburse your annual licence costs as part of their support for your career.

Benefits and Salary

This position offers a starting wage of $21.00 per hour. Beyond the competitive pay, Loblaws provides a strong suite of benefits including a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. Loblaws also supports your long-term growth through in-house training programs and tuition assistance, in addition to reimbursing your annual security licence costs.

Responsibilities

The Asset Protection Representative plays a critical role in keeping the store safe and profitable. From frontline theft deterrence to behind-the-scenes investigations, every responsibility contributes to a safer shopping and working environment for both customers and colleagues.

• Deter, detect, and apprehend individuals involved in theft and fraud within the retail location
• Collaborate with fellow APRs to investigate provincial or national organized retail crime (ORC) cases
• Liaise with local police services on a regular and ongoing basis
• Conduct internal investigations and compile and present evidence for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance and recommend improvements
• Build store partnerships through management meetings and huddles; coach and mentor colleagues on Asset Protection policies and procedures
• Participate in store-level audits and community events
• Work a variety of shifts including days, evenings, nights, and weekends as part of a 40-hour work week

Requirements / Skills

Loblaws is looking for someone who brings professionalism, integrity, and a high degree of initiative to this role. The ideal candidate is composed under pressure, self-motivated, and comfortable working independently in a fast-paced retail environment. A background in security or loss prevention is strongly aligned with what this team needs.

• Valid Provincial Security Guard Licence — required to be considered for this role
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Familiarity with CCTV and/or surveillance systems and working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanour — essential for working with store teams and the public
• Detail-oriented and organized with the ability to work independently and remain calm under pressure
• Candidates 18 years or older must be prepared to complete a criminal background check

How to Apply

To apply for this Asset Protection Representative position at Loblaws in Toronto, click the link below to access the official job posting. Ensure your resume is up to date and reflects your relevant experience before submitting.

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