Asset Protection Representative – Loblaws – Toronto, Ontario

Loblaws is hiring an Asset Protection Representative (formerly Loss Prevention) at their Toronto, Ontario location at 10 Lower Jarvis St. If you’re detail-oriented, cool under pressure, and passionate about keeping retail environments safe and honest, this is a career worth exploring with one of the largest Asset Protection teams in Canada.

In this role, you’ll work side-by-side with store management to minimize product loss, deter theft and fraud, and raise Asset Protection awareness across the team. Your investigative skills and safety expertise directly contribute to store profitability — making this a position where your work genuinely makes a measurable difference every day.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, your primary focus will be on deterring, detecting, and apprehending individuals involved in theft and fraud within retail locations. You’ll collaborate with fellow APRs on organized retail crime (ORC) investigations at the provincial and national level, and maintain regular contact with local police services. Compiling and presenting evidence for court or arbitration proceedings is a key part of your investigative responsibilities.

Beyond investigations, you’ll play an active role in building store partnerships through management meetings and coaching sessions. You’ll help colleagues understand and apply Asset Protection policies and procedures, participate in store-level audits, and contribute to community events. This is a full-time, 40-hour work week role with rotating shifts including days, evenings, nights, and weekends.

Benefits and Salary

Loblaws offers a starting pay rate of $21.00 per hour, with pay factored by experience and geographic region. On top of competitive wages, colleagues receive a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. Loblaws also reimburses your annual security license costs and supports career growth through in-house training programs and tuition assistance.

Responsibilities

The day-to-day work of an Asset Protection Representative at Loblaws combines active surveillance, investigation, and team collaboration. From watching for in-store theft to compiling evidence for legal proceedings, your actions directly protect the store’s assets and support a safe shopping environment.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with other APRs to investigate provincial or national organized retail crime (ORC) cases
• Liaise regularly with local police services to support investigations and community safety
• Conduct internal investigations, compiling and presenting evidence for court or arbitration purposes
• Identify shrink opportunities through operational core compliance monitoring
• Coach and mentor colleagues on Asset Protection policies and procedures through management meetings and huddles
• Participate in store-level audits to ensure compliance and identify risks
• Engage in community events as a representative of the Loblaws Asset Protection team
• Work a variety of shifts including days, evenings, nights, and weekends as part of a 40-hour work week

Requirements / Skills

The ideal candidate brings a combination of investigative instincts, professionalism, and technical knowledge to this role. Loblaws values individuals who demonstrate integrity, initiative, and the ability to stay composed in a fast-paced retail setting.

• Valid Provincial Security Guard Licence is required (Loblaws reimburses annual licence costs)
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Experience with CCTV and/or surveillance systems to monitor and document incidents
• Working knowledge of Windows-based applications including Word, PowerPoint, and Outlook
• Professional, friendly, and approachable demeanour when interacting with colleagues, management, and the public
• High degree of initiative and integrity needed to perform independently in a dynamic environment
• Candidates must be 18 years of age or older and able to complete a criminal background check

How to Apply

To apply for this Asset Protection Representative position at Loblaws in Toronto, use the link below to access the official job posting. Make sure your resume is up to date and highlights any relevant security, investigation, or retail experience before submitting.

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