Asset Protection Representative – Loblaws – Toronto, ON

Downtown Toronto’s retail scene has a new opportunity worth considering. Loblaws is hiring an Asset Protection Representative (formerly known as Loss Prevention) at their location at 10 Lower Jarvis St, Toronto, ON. If you thrive in dynamic environments, stay cool under pressure, and have a sharp eye for detail, this role puts those skills to work every day.

This is more than a security position — it’s a career within one of the largest Asset Protection teams in Canada. You’ll work closely with store management, local police services, and fellow APRs to minimize product loss, investigate theft and fraud, and help create a safe, welcoming environment for customers and colleagues alike.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, your day-to-day will involve detecting and deterring theft and fraud on the retail floor, conducting internal investigations, and collaborating with law enforcement. You’ll compile and present evidence for court or arbitration proceedings, participate in store-level audits, and lead coaching sessions with colleagues on Asset Protection policies and procedures.

The role requires availability across a variety of shifts including days, evenings, nights, and weekends within a 40-hour work week. You’ll also take part in community events and contribute to Loblaws’ broader commitment to sustainability and social impact. Strong teamwork, integrity, and professionalism are essential to succeeding here.

Benefits and Salary

The starting pay rate is $21.00 per hour. Beyond competitive wages, Loblaws offers a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. The company will also reimburse your annual security licence costs and support your ongoing development through in-house training programs and tuition assistance.

Responsibilities

In this role, you’ll be actively engaged in both the prevention and investigation sides of retail asset protection. From monitoring CCTV systems to presenting evidence in legal proceedings, the scope of this position is broad and requires someone who can handle sensitive situations with professionalism. Here’s what a typical work week looks like:

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with fellow APRs to investigate provincial or national Organized Retail Crime (ORC) cases
• Liaise regularly with local police services on active cases and ongoing concerns
• Detect and investigate internal investigations; compile and present evidence for court or arbitration
• Identify shrink opportunities within operational core compliance processes
• Build store partnerships through management meetings and huddles; coach colleagues on Asset Protection policies
• Participate in store-level audits to support loss prevention efforts
• Represent Loblaws at community events as part of the broader AP mandate

Requirements / Skills

The ideal candidate brings a combination of security expertise, investigative instincts, and strong interpersonal skills. Loblaws values individuals who are authentic, demonstrate integrity, and are adaptable in a fast-moving retail environment. Here’s what you’ll need to bring to the table:

• Valid Provincial Security Guard Licence — required before starting the role
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Familiarity with CCTV and/or surveillance systems and a working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanour — essential for building trust with store teams and customers
• High degree of initiative and integrity to operate effectively in a dynamic environment
• Detail-oriented and organized, with the ability to work independently and remain calm under pressure

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting, and note that applicants 18 years or older will be required to complete a criminal background check as part of the process.

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