Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is hiring an Asset Protection Representative (formerly known as Loss Prevention) at their 10 Lower Jarvis St, Toronto, ON location. If you’re detail-oriented, cool under pressure, and passionate about keeping retail environments safe, this role puts you at the centre of one of the largest Asset Protection teams in Canada.

This isn’t your average security role. You’ll be working in a dynamic retail environment, partnering directly with store management to minimize product loss, investigate fraud, and build a culture of Asset Protection awareness throughout the store. Your skills in surveillance, investigation, and compliance directly contribute to the profitability and safety of the operation.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, you’ll be responsible for deterring and detecting theft and fraud, conducting both internal and external investigations, and collaborating with local law enforcement when needed. You’ll work a 40-hour work week across a variety of shifts including days, evenings, nights, and weekends, making flexibility a key part of the job.

Beyond investigations, you’ll play an important role in coaching and mentoring colleagues on Asset Protection policies, participating in store-level audits, and supporting community engagement initiatives. Your ability to build strong partnerships with store management and work both independently and collaboratively will be essential to your success in this role.

Benefits and Salary

Loblaws offers a starting wage of $21.00 per hour for this position. On top of competitive pay, you’ll receive a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and access to an Employee Stock Purchase Program. Loblaws will also reimburse your annual security licence costs and support your career growth through in-house training programs and tuition assistance.

Responsibilities

In this role, you’ll be the frontline of loss prevention and asset protection for a major Canadian retailer. Every shift requires a sharp eye, strong judgment, and the ability to handle sensitive situations with professionalism and confidence.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with other APRs to investigate provincial or national organized retail crime (ORC) cases
• Liaise regularly with local police services to support investigations and apprehensions
• Conduct internal investigations, compile evidence, and present findings for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance to reduce product loss
• Build and maintain partnerships with store management through meetings, huddles, and ongoing communication
• Coach and mentor colleagues on Asset Protection policies, procedures, and best practices
• Participate in store-level audits and community events as required

Requirements / Skills

Loblaws is looking for someone who brings both the technical qualifications and the personal qualities needed to thrive in a fast-paced retail environment. The ideal candidate is proactive, trustworthy, and able to handle high-pressure situations with a calm and professional demeanour.

• Valid Provincial Security Guard Licence — required to work in this role (annual licence fees reimbursed)
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Experience with CCTV and/or surveillance systems as well as Windows-based applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanour when interacting with colleagues, management, and the public
• High degree of initiative and integrity — essential for operating independently in a dynamic environment
• Flexibility to work varied shifts including days, evenings, nights, and weekends

How to Apply

To apply for this Asset Protection Representative position at Loblaws in Toronto, click the link below to access the official job posting. Make sure your resume is up to date and highlights your security experience before submitting.

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