Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is hiring an Asset Protection Representative (formerly Loss Prevention) at their 15A Bathurst St, Toronto, ON location. If you’re detail-oriented, calm under pressure, and passionate about keeping retail environments safe and secure, this role puts your investigative instincts and people skills to work in one of Canada’s largest asset protection teams.

This isn’t just about watching a monitor — you’ll be actively partnering with store management, collaborating with local police, conducting audits, and mentoring colleagues on Asset Protection policies and procedures. The role blends field presence, investigation, and community engagement in a dynamic, fast-paced retail setting.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, you’ll be on the front lines of deterring theft and fraud, identifying shrink opportunities, and building a culture of awareness throughout the store. Your day-to-day will involve everything from CCTV surveillance and investigating internal cases to compiling evidence for court or arbitration proceedings. You’ll also collaborate with other APRs on Organized Retail Crime (ORC) investigations at the provincial and national level.

Working a 40-hour work week across a variety of shifts — including days, evenings, nights, and weekends — you’ll need to be adaptable and independently motivated. Safety awareness, integrity, and the ability to maintain professional relationships with both colleagues and law enforcement are essential in this role.

Benefits and Salary

This position offers a starting rate of $21.00 per hour. Loblaws supports its colleagues well beyond the paycheque — you’ll receive annual reimbursement for your provincial security license costs, access to in-house training programs, and tuition assistance for ongoing career development. Additional perks include a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program.

Responsibilities

An Asset Protection Representative at Loblaws wears many hats — from conducting surveillance and investigations to building lasting relationships with store management and local law enforcement. These responsibilities are central to minimizing loss, protecting profitability, and fostering a secure shopping environment for customers and colleagues alike.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with other APRs to investigate provincial and national Organized Retail Crime (ORC) cases
• Liaise with local police services on a regular basis to support investigations and community safety
• Detect and investigate internal cases; compile and present evidence for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance processes
• Build and maintain store partnerships through management meetings, huddles, and colleague coaching on Asset Protection policies
• Participate in store-level audits and community events
• Work a variety of shifts including days, evenings, nights, and weekends as part of a 40-hour work week

Requirements / Skills

Loblaws is looking for candidates who bring integrity, initiative, and a professional presence to this role. The ideal Asset Protection Representative is someone who can work independently, stay composed under pressure, and build trust with both colleagues and external partners such as law enforcement.

• Valid Provincial Security Guard Licence — required before starting
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Familiarity with CCTV and/or surveillance systems and working knowledge of Windows-based applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanour — essential for store partnerships and public interactions
• High degree of initiative and integrity to thrive in a dynamic retail environment
• Detail-oriented and organized, with the ability to remain patient and calm under pressure
• Must be 18 years of age or older and able to pass a criminal background check

How to Apply

To apply for this Asset Protection Representative position at Loblaws in Toronto, use the official application link below. Make sure your resume is up to date and highlights any relevant experience in security, loss prevention, or retail before submitting.

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