Asset Protection Representative – Loblaws – Toronto, ON

Loblaws is looking for an Asset Protection Representative to join their team in Toronto, Ontario. If you’ve got a sharp eye for risk, a commitment to doing things the right way, and the composure to handle high-pressure situations, this front-line role in retail loss prevention could be a strong fit. As part of one of Canada’s most well-regarded Asset Protection teams, you’ll be on the ground protecting people, products, and the integrity of the business every single day.

This isn’t a behind-the-scenes position — you’ll be actively present on the floor, conducting surveillance and investigations, collaborating with store leadership and law enforcement, and helping build a safer environment for both customers and colleagues across grocery and pharmacy retail settings.

About the Role: Asset Protection Representative

Day to day, you’ll be responsible for preventing theft, fraud, and policy violations through a visible, professional presence in-store. When incidents occur, you’ll follow all company and legal procedures to safely and lawfully manage them — including detaining offenders when required. Your investigative work will involve gathering and analyzing evidence, and working directly with law enforcement as needed.

You’ll also partner with store leadership to identify loss trends, support shrink-reduction strategies, and ensure ongoing compliance with security policies and provincial regulations. The role requires flexibility and the ability to adapt quickly in a fast-paced, high-volume retail environment.

Benefits and Salary

The starting wage for this position is $21.00 per hour. Loblaws also offers colleagues progressive career development, comprehensive training, scheduling flexibility, and a range of competitive benefits. The company is recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Top Employers for Young People — reflecting a genuine commitment to the people who work there.

Responsibilities

As an Asset Protection Representative at Loblaws, your responsibilities span deterrence, investigation, and collaboration. You’ll be a critical line of defence in maintaining a safe and secure retail environment while supporting store operations and minimizing loss.

• Prevent theft and fraud by maintaining a visible, professional presence throughout the store
• Detain offenders safely and lawfully in accordance with company procedures and applicable legislation
• Conduct internal and external investigations, including gathering and analyzing evidence
• Collaborate with law enforcement when required to support investigations and incident resolution
• Partner with store leadership to identify loss trends and implement shrink-reduction strategies
• Ensure compliance with company standards, security policies, and provincial regulations
• Adapt to a dynamic schedule and respond effectively to new challenges in a fast-paced retail setting

Requirements / Skills

The ideal candidate brings a combination of professional security credentials, investigative experience, and strong interpersonal skills. Loblaws values trustworthiness, accountability, and a proactive mindset — qualities that are just as important as technical know-how in this role.

• Valid Provincial Security Guard Licence is required, along with knowledge of the Criminal Code of Canada, Trespass to Property Act, and related legislation
• CCTV and surveillance experience along with proficiency in Microsoft Office (Word, PowerPoint, Outlook)
• Exceptional communication skills — approachable, confident, and respectful in all interactions
• High level of integrity and initiative — accountable, trustworthy, and solution-focused
• Experience in grocery, pharmacy, or high-volume retail environments is considered an asset
• Candidates must be 18 years of age or older and will be required to complete a criminal background check

How to Apply

To apply, use the link below to access the official Loblaws job posting. Make sure your resume is up to date before submitting your application.

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