Team Leader – Dollarama – St. John’s, NL

Dollarama is looking for a motivated Team Leader to join their store in St. John’s, Newfoundland. As one of Canada’s most recognized retail chains — with corporately-owned locations across the country — Dollarama offers stable, full-time employment with genuine opportunities to grow your career in retail management.

This is a hands-on leadership role where you’ll be responsible for guiding a team of store associates, maintaining merchandising standards, and ensuring customers leave with a positive experience every time. If you’re someone who thrives in a fast-paced retail environment and enjoys both leading people and getting things done on the floor, this role is worth a close look.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll be at the centre of daily store operations. From supervising and guiding associates to overseeing shelf stocking, shipment processing, and visual merchandising, your day will be varied and active. You’ll also take on manager-on-duty responsibilities as needed, including store opening and closing, cash management, and monitoring time and attendance.

Teamwork and communication are central to this position. You’ll play a key role in onboarding and training new employees, participating in performance evaluations, and helping to resolve customer concerns promptly. Maintaining a safe, clean, and well-organized store is equally important, and you’ll be expected to uphold Dollarama’s high standards consistently.

Benefits and Salary

Dollarama offers a competitive package for their Team Leaders, including weekly pay, paid vacation, and a birthday leave benefit. Employees also have access to a retirement plan and real career advancement opportunities within the company. Salary varies based on experience.

Responsibilities

In this role, you’ll take on a wide range of tasks that keep the store running smoothly day in and day out. From leading your team on the floor to managing inventory and cash, your contributions directly impact both the customer experience and store performance.

• Lead and supervise store associates, offering day-to-day guidance and support
• Oversee merchandising operations including shelf stocking and processing daily shipments
• Uphold customer service standards and address complaints or issues in a timely manner
• Perform manager-on-duty duties, including scheduling breaks and monitoring time and attendance
• Implement visual merchandising standards in line with Dollarama’s company strategy
• Manage cash handling and execute store opening and closing procedures as required
• Participate in inventory counts and contribute to accurate stock management
• Support employee training and take part in performance evaluations
• Maintain store safety and cleanliness to meet company standards

Requirements / Skills

Dollarama is looking for someone with a solid foundation in retail and a genuine interest in leading a team. The ideal candidate is organized, communicates well, and can adapt quickly to shifting priorities in a high-volume store setting.

• Minimum 1 year of retail experience in a store environment
• Minimum 1 year of team management experience, with a demonstrated ability to lead others
• Open availability including days, evenings, and weekends as dictated by store needs
• Strong organizational skills with the ability to manage multiple priorities efficiently
• Leadership and communication skills that motivate and support team members
• Ability to thrive in a fast-paced, high-volume environment
• Ambition to grow within the company into more senior roles

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application.

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