Assistant Team Leader – Dollarama – Calgary, AB

Dollarama is looking for an Assistant Team Leader to join their team in Calgary, Alberta. With both full-time and part-time roles available, this is a solid opportunity to step into a supervisory position at one of Canada’s most recognized retail chains. If you have a background in retail and enjoy leading a team, this could be a great fit.

In this role, you’ll work closely with the management team to keep store operations running smoothly — from stocking shelves and handling shipments to opening and closing the store and supporting staff throughout their shifts. It’s a hands-on position that blends leadership responsibilities with day-to-day retail tasks.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama in Calgary, you’ll play a key part in supporting the store’s management team. Your day will involve a mix of operational tasks — like receiving and stocking products, performing cash management duties, and ensuring the store meets presentation standards — alongside supervisory responsibilities such as monitoring breaks, tracking attendance, and contributing to staff training.

You’ll also be a point of contact for customer service, handling any issues that come up on the floor. Maintaining store safety and cleanliness is part of the role too, making sure the environment meets Dollarama’s standards and that both customers and staff have a safe, organized space to work in.

Benefits and Salary

Dollarama offers a competitive package that includes weekly pay, paid vacation, and birthday leave. Employees also have access to a retirement plan and real opportunities for career growth within the company. Salary varies according to experience. The position is available as either full-time (25+ hours per week) or part-time (less than 25 hours per week), depending on your availability.

Responsibilities

The Assistant Team Leader at Dollarama balances floor-level retail tasks with supervisory duties on a daily basis. From receiving shipments to supporting customers and staff, the role keeps you engaged and active throughout every shift.

• Support management in overseeing store operations and coordinating staff activities
• Stock and organize daily products on shelves in line with Dollarama’s presentation standards
• Process shipments by boxing and unboxing daily deliveries efficiently
• Deliver customer service and resolve any issues that arise on the floor
• Maintain compliance with store safety and cleanliness standards
• Perform manager-on-duty tasks including tracking breaks and entering attendance records
• Handle cash management and assist with store opening and closing procedures as required
• Participate in training new employees and supporting their onboarding process

Requirements / Skills

Dollarama is looking for someone with a solid foundation in retail and supervisory experience who can thrive in a high-volume, fast-paced environment. Strong communication skills and a customer-first mindset are key to succeeding in this role.

• Retail experience — approximately one (1) year in the retail industry
• Supervisory experience — approximately one (1) year in a leadership or supervisory capacity
• Flexible availability — willingness to work day, evening, and weekend shifts
• Time management — ability to organize priorities efficiently in a dynamic setting
• Communication skills — excellent interpersonal and verbal communication abilities
• Leadership and teamwork — demonstrated ability to lead others while contributing as part of a team
• Multitasking ability — comfortable managing multiple tasks in a fast-paced, high-volume environment
• Customer service orientation — committed to delivering a positive experience for every customer

How to Apply

To apply for this Assistant Team Leader position at Dollarama in Calgary, click the link below to access the official application form. Make sure your resume is up to date before submitting.

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