Store Manager – Apple – Edmonton, AB

Apple Retail at Southgate Centre in Edmonton, Alberta is looking for a Store Manager to lead, inspire, and develop a high-performing team. This is a leadership role within one of the world’s most recognized brands, where your focus will be on delivering an exceptional, only-at-Apple customer experience while driving operational priorities and fostering an inclusive workplace culture.

In this role, you’ll spend meaningful time on the floor alongside your team — coaching in the moment, modelling best practices, and ensuring both performance goals and customer expectations are consistently met. You’ll collaborate with leadership and cross-functional partners to execute strategy and keep the store running at its best.

About the Role: Store Manager

As a Manager at Apple Retail, you are the link between the company’s goals and the team that brings them to life every day. You’ll be actively involved in floor leadership, customer interactions, and the development of each team member. This is a hands-on management role that goes well beyond administrative duties — you’ll be present, engaged, and setting the tone for your team’s culture and performance.

You’ll also play a key role in maintaining company policies, protecting confidential business and financial information, and ensuring that operational strategies are executed within your assigned functional areas. Respecting diversity, building trust, and taking action to create a safe and inclusive environment are core expectations of this position.

Benefits and Salary

Apple is known for offering a competitive total compensation package. While specific salary details were not listed in this posting, Apple Canada employees typically have access to benefits such as health and dental coverage, product discounts, and professional development opportunities. The company places significant value on inclusion, well-being, and career growth within its retail teams.

Responsibilities

Day-to-day, this role is about being present and active on the retail floor — working directly with your team and customers to deliver results. From coaching individual team members to executing broader operational strategies, every action you take contributes to the store’s success and culture.

• Lead and develop a team by empowering each member to learn, grow, and achieve both performance and personal development goals
• Assist with recruiting, training, and retaining a diverse, high-performing team aligned with Apple’s values
• Participate actively in Floor Leadership by interacting with team members and customers throughout the store, modelling best practices
• Address concerns and escalations from customers and team members, partnering with leadership and People partners as needed
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas
• Maintain and uphold company policies and procedures, safeguarding all confidential business, customer, and financial information
• Foster inclusion by demonstrating Apple’s values of diversity and inclusion daily, and taking action to ensure a safe, respectful environment
• Model inclusive leadership behaviours and build, develop, and retain diverse teams

Requirements / Skills

Apple is looking for a leader who is calm under pressure, genuinely invested in their team’s development, and capable of making sound, timely decisions in a fast-paced retail environment. You’ll need to bring both people leadership experience and a high level of personal integrity to this role.

• Retail or sales leadership experience in a supervisory or management capacity is required
• Schedule flexibility to work evenings, weekends, and public holidays as business needs require
• Bilingual in French and English if the role is based in Quebec; English required across Canada (sign language supported)
• Strong communication skills with the ability to tailor your message to different audiences
• Coaching and mentorship ability to develop others through feedback and support
• Conflict resolution skills and the ability to settle differences in productive, constructive ways
• High integrity and trustworthiness, with a proven track record of following through on commitments

How to Apply

To apply for this Store Manager position at Apple Southgate Centre, use the official application link below. Make sure your resume is up to date and reflects your relevant leadership experience before submitting.

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