Specialist (Seasonal, Part-Time) – Apple – Winnipeg, MB

At Apple Retail, every interaction is a chance to make a meaningful connection. Apple’s Winnipeg location is looking for a Seasonal, Part-Time Specialist to join the team and bring the best of Apple to customers every day. If you’re genuinely curious, passionate about technology, and thrive in a customer-facing role, this could be a strong fit for you.

As a Specialist, your primary focus is on understanding what customers need and helping them discover Apple products and services that genuinely fit their lives. You’ll be on the floor engaging with shoppers, sharing your knowledge, and delivering a customer experience that sets Apple apart from any other retailer.

About the Role: Specialist (Seasonal, Part-Time)

In this role, you’ll be responsible for delivering excellent customer service by identifying what each person is looking for and presenting the right Apple products, services, and purchasing options. You’ll stay informed on Apple’s constantly evolving lineup and bring that knowledge to every conversation on the floor. Being proactive and curious is key — you’ll ask questions, listen carefully, and tailor your approach to each individual customer.

Beyond direct customer interactions, you’ll also support your fellow team members by sharing product knowledge and stepping in wherever you’re needed across the store. Apple places a strong emphasis on inclusion and shared accountability, so you’ll be expected to contribute to a team culture where everyone belongs and does their best work. Maintaining accuracy and following store processes is equally important in this position.

Benefits and Salary

Apple is known for offering a competitive and comprehensive benefits package. While specific salary details for this role have not been listed in this posting, Apple Retail associates typically enjoy access to employee discounts on Apple products, a supportive team environment, and opportunities for learning and professional development. As a part-time seasonal position, hours will be based on business needs, including evenings, weekends, and public holidays.

Responsibilities

Day to day, an Apple Specialist is the face of the brand on the retail floor. You’ll spend your time connecting with customers, helping them navigate their purchasing decisions, and supporting your team across the store. These responsibilities reflect the kind of customer-first mindset Apple is known for.

• Deliver excellent customer service by understanding individual needs, presenting products and services, and educating customers on purchasing options
• Stay current on Apple’s products, services, purchase options, and Product Zone sales processes to provide informed recommendations
• Support peers throughout the store by sharing knowledge and assisting with ownership opportunities as needed
• Maintain accuracy and follow store guidance and established processes
• Perform additional tasks as needed, including customer support in other areas of the store
• Contribute to an inclusive environment by respecting differences and approaching every interaction with curiosity and openness
• Demonstrate Apple’s values of inclusion and diversity in all daily activities and team interactions

Requirements / Skills

Apple is looking for someone who is naturally curious, customer-focused, and comfortable in a fast-paced retail environment. Beyond technical knowledge, the ideal candidate values teamwork, takes shared accountability seriously, and is trusted with sensitive information. Whether you’re already an Apple enthusiast or eager to learn, a genuine interest in technology and people goes a long way here.

• Availability to work flexible hours including nights, weekends, and public holidays based on business needs
• Knowledge of Apple products and services with the ability to personalize solutions for different customers
• Strong communication skills to clearly and effectively convey product information and purchasing options
• Ability to thrive in a fast-paced setting, often supporting multiple customers simultaneously
• Team-oriented mindset with a sense of shared responsibility and accountability toward colleagues
• Openness to continuous learning about Apple and third-party products to enhance the overall customer experience
• Discretion and trustworthiness when handling sensitive or confidential information in line with Apple’s core values
• French proficiency (written and spoken) required for roles based in Quebec; English required for all other Canadian locations (sign language supported)

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date before submitting your application.

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