Store Manager – Apple – Winnipeg, MB

Apple Store Polo Park in Winnipeg, Manitoba is looking for a Store Manager to lead and inspire a team committed to delivering standout customer experiences. This is a leadership role at one of the world’s most recognized retail brands, where your ability to coach, develop, and drive performance will make a real difference every single day.

In this role, you’ll be present on the floor, guiding your team through customer interactions, setting the standard for service excellence, and steering store operations toward key business goals. You’ll collaborate closely with fellow leaders and cross-functional partners to keep things running smoothly — and inclusively.

About the Role: Store Manager

As a Manager at an Apple Store, you’re responsible for the day-to-day leadership of your team and the performance of your assigned areas within the store. You’ll coach and develop team members, participate actively in floor leadership, and ensure that both customer and business needs are consistently met. This isn’t a back-office role — you’ll be visible, engaged, and hands-on throughout the store.

You’ll also uphold Apple’s values of inclusion and diversity, acting as a role model for respectful, empowering leadership. From addressing escalations to maintaining company policies and protecting confidential information, you’ll be trusted to handle sensitive responsibilities with integrity and sound judgment.

Benefits and Salary

Apple is known for offering a competitive total rewards package to its retail employees. While a specific salary figure is not listed in this posting, Apple Store Managers typically receive a comprehensive benefits package that reflects the company’s commitment to its people. Benefits may include health coverage, employee discounts, and development opportunities — though candidates are encouraged to ask about the full details during the interview process.

Responsibilities

This role puts you at the centre of the store’s daily operations and people development. As a Manager at Apple Polo Park, you’ll be expected to lead by example, support your team through challenges, and help achieve both individual and collective goals in a fast-paced retail environment.

• Lead and develop a team of Apple Store employees, empowering each person to grow and meet their performance and developmental goals
• Assist with recruiting, training, and retaining a diverse, high-performing team
• Participate actively in Floor Leadership by interacting with team members and customers throughout the store and modelling service excellence
• Address concerns and escalations from customers and team members, partnering with leadership and HR when appropriate
• Drive business priorities by planning and executing operational strategies within assigned functional areas of the store
• Maintain compliance with company policies and protect all company assets, including confidential business, customer, and financial information
• Contribute to an inclusive environment by respecting differences, demonstrating Apple’s values, and building diverse teams
• Act as a role model for inclusive leadership and take action to ensure a safe, respectful workplace for all

Requirements / Skills

Apple is looking for a people-first leader who thrives in a dynamic retail setting and holds themselves to a high standard of integrity and communication. The ideal candidate brings proven leadership experience and a genuine commitment to team development and inclusive culture.

• Retail or sales leadership experience in a related field is required
• Flexible availability to work evenings, weekends, and public holidays based on store needs
• Strong communication skills with the ability to adapt your style to different audiences
• Sound decision-making ability informed by analytics, experience, and well-timed judgment
• Coaching and mentorship skills to develop others through effective feedback and support
• High level of integrity and trust to handle sensitive information and resolve conflict professionally
• Resilience and composure when guiding a team through challenges in a constantly evolving environment

How to Apply

To apply for this Store Manager position at Apple Polo Park in Winnipeg, use the official link below to submit your application through Apple’s careers portal. Make sure your resume is up to date and reflects your leadership experience before submitting.

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