Shift Manager – Tim Hortons – Richmond, QC

Tim Hortons in Richmond, QC is looking for a Shift Manager to join the team at one of Canada’s most recognizable quick-service restaurant brands. If you have experience in fast food or restaurant supervision and you’re ready to take on a leadership role, this could be a solid next step in your career.

This is a permanent, full-time position with two vacancies available. You’ll be responsible for keeping operations running smoothly during your shift, supporting your team, and making sure guests leave satisfied every time they walk through the door.

About the Role: Shift Manager – Fast Food Restaurant

As a Shift Manager at Tim Hortons, you’ll oversee daily operations during your assigned shifts, coordinating team members to maintain speed, quality, and service standards. You’ll act as the go-to person on the floor — handling everything from staff coordination to customer concerns in a fast-paced quick-service environment.

Working alongside the store management team, you’ll help uphold food safety standards, ensure proper procedures are followed, and contribute to a positive work environment. Strong communication and the ability to stay composed under pressure are key to success in this role.

Benefits and Salary

This position offers a wage of $17.70 per hour at 35 hours per week. It is a permanent, full-time role with stable, on-site hours. Specific benefits details were not listed in this posting, but Tim Hortons franchise locations often offer additional perks — you’re encouraged to ask during your interview.

Responsibilities

As a Shift Manager, your day will revolve around keeping the restaurant running efficiently while supporting your crew and delivering a consistent guest experience. From opening to closing procedures, your leadership sets the tone for the entire shift.

• Supervise team members during assigned shifts to ensure smooth and efficient restaurant operations
• Coordinate staff tasks, including food preparation, order fulfillment, and customer service activities
• Uphold food safety and hygiene standards in compliance with restaurant and health authority guidelines
• Handle customer inquiries and concerns promptly and professionally to maintain guest satisfaction
• Support training and onboarding of new team members as needed
• Monitor inventory levels and assist with stock rotation and restocking during shifts
• Ensure opening and closing procedures are followed accurately and on schedule

Requirements / Skills

The ideal candidate brings hands-on experience in a quick-service or fast food environment along with a natural ability to lead a team. You should be comfortable working in a high-volume setting while keeping a clear head and a positive attitude.

• Previous supervisory or team lead experience in a restaurant or food service setting is an asset
• Strong communication skills in French and/or English to interact effectively with staff and guests in Richmond, QC
• Ability to multitask and manage priorities in a fast-paced, time-sensitive environment
• Knowledge of food safety practices and a commitment to maintaining health and hygiene standards
• Reliability and punctuality — shift work requires consistent attendance and a dependable work ethic
• Problem-solving mindset with the confidence to make decisions on the floor when needed

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tim Hortons in Richmond.