Shift Manager – Tim Hortons – Bromont, QC
Location: Montreal, QC | Company: Tim Hortons
Tim Hortons in Bromont, QC is looking for a motivated Shift Manager to join their fast food restaurant team. If you have experience in food service supervision and enjoy keeping operations running smoothly, this role offers steady hours and competitive pay in one of Canada’s most recognized brands.
As a Shift Manager, you’ll be responsible for guiding your team through busy service periods, ensuring food quality stays consistent, and making sure every guest leaves satisfied. It’s a hands-on leadership role that blends team coordination, food safety, and customer service into every shift.
About the Role: Shift Manager
This position puts you at the centre of daily restaurant operations at Tim Hortons. You’ll oversee staff activities, coordinate food preparation schedules, and ensure that everything from ingredient supplies to service delivery meets the brand’s standards. Your role is key to maintaining a safe, efficient, and guest-focused environment.
Working as a Shift Manager means you’ll also handle the administrative side of operations — from tracking stock and recording wastage to addressing any customer concerns that arise during your shift. Strong communication, team leadership, and a solid understanding of food safety procedures are essential to doing this job well.
Benefits and Salary
This position offers a wage of $16.60 to $18.00 per hour, to be negotiated, with 30 to 40 hours per week. Compensation will be discussed based on your experience and qualifications.
Job Details
📌 Job Type: Permanent
🏢 Company: Tim Hortons
📍 Location: Bromont, QC
🗓️ Date Posted: May 04, 2026
⏱️ Schedule: Shift or on-call work, 30 to 40 hours per week
💰 Pay: $16.60 to $18.00 per hour (to be negotiated)
Responsibilities
The Shift Manager at Tim Hortons in Bromont is expected to lead by example on every shift. From coordinating food prep to managing team schedules, the role demands someone who can stay organized and keep service quality high even during peak hours.
- Establish methods and schedules to meet daily work requirements efficiently
- Supervise and co-ordinate activities of staff involved in food preparation and portioning
- Train staff in job duties, sanitation protocols, and workplace safety procedures
- Requisition food, kitchen supplies, and estimate ingredients needed for meal preparation
- Ensure food and service consistently meet quality control standards
- Address customer complaints or concerns in a timely and professional manner
- Maintain records of stock levels, repairs, sales, and wastage
- Supervise and check the assembly of trays and delivery of food trolleys
Requirements / Skills
The ideal candidate is someone with hands-on experience in a fast food or food service environment and the confidence to lead a team during a shift. Tim Hortons values individuals who are reliable, safety-conscious, and genuinely committed to quality guest experiences.
- Education: Secondary (high) school graduation certificate or equivalent experience
- Experience: 1 year to less than 2 years in a related food service or supervisory role
- Authorization to work in Canada is required
- Availability for shift or on-call work, including the ability to start on the listed date
- Knowledge of culinary genres relevant to the restaurant’s menu and operations
- Strong communication skills for training staff and managing customer concerns
How to Apply
To apply, use the official link below to submit your application through Job Bank. Make sure your resume is up to date and reflects your food service and supervisory experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Shift Manager role at Tim Hortons in Bromont is perfect for candidates who excel in team supervision, food safety, and customer service. On your resume, emphasize any experience with staff training, scheduling, and quality control, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a fast food or food service supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like shift management, food safety, and team coordination that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 staff during peak hours” or “maintained food quality standards across 40-hour weekly shifts”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Bromont. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling customer complaints, managing staff during a rush, and enforcing food safety procedures. Dress appropriately for a fast food management environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.