OMNI Customer Fulfillment Associate – Walmart – Westbank, BC

Walmart’s store in Westbank, BC is looking for an OMNI Customer Fulfillment Associate to join their team. This is a hands-on role at the intersection of online retail and in-store operations, where you’ll be picking, packing, and preparing customer orders for delivery or pickup. If you enjoy working in a fast-paced environment and take pride in getting the details right, this could be a solid fit.

Day to day, you’ll be moving through different temperature zones of the store, selecting the freshest products, packing totes efficiently, and making sure every order goes out accurately and on time. It’s a role where your attention to detail and physical stamina make a real difference for customers shopping online with Walmart Canada.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your primary focus is on picking and packing online customer orders with care and precision. You’ll work across different product areas — including temperature-controlled sections — to select high-quality items, confirm quantities and product codes, and pack totes in a way that keeps products safe and space use efficient. Accurate labelling, including pick slips and shipping labels, is part of the job.

Beyond fulfillment tasks, you’ll also assist customers when needed and contribute to a clean, safe work environment by following food hygiene protocols, cleaning up spills promptly, and completing required safety checks on equipment. Flexibility is key — this role includes evenings, weekends, and holidays, and the ability to adapt to shifting priorities is essential to keeping the store running smoothly.

Benefits and Salary

The minimum rate of pay for this position starts at $18.40 per hour. Walmart Canada also offers a range of benefits including a store discount, deferred profit sharing, stock options, and access to EQ Health and Live Better U programs. Comprehensive benefits, life insurance, and paid time off are available based on hours worked and employment status. Career growth opportunities are also part of the picture, with clear paths to advance within the organization.

Responsibilities

This role keeps you active and engaged throughout every shift. From navigating the sales floor to packing totes for online orders, the work is varied and requires both physical readiness and keen attention to detail. Here’s a breakdown of what you’ll be doing regularly:

• Pick and assemble customer orders from different temperature areas of the store with care and accuracy to support on-time delivery
• Pack orders carefully by confirming product selection, quantities, and product codes before sealing
• Select fresh, high-quality products and remove damaged or unsuitable items to ensure every order meets quality standards
• Complete documentation accurately, including pick slips and shipping labels for each order
• Pack totes efficiently to maximize space while maintaining product safety and quality throughout
• Support customers on the floor with a positive attitude and help resolve any issues that come up during your shift
• Maintain a clean and safe work area by following food hygiene procedures, cleaning spills promptly, and ensuring totes are sanitized before use
• Operate equipment safely and complete required safety checks as part of your regular routine

Requirements / Skills

Walmart is looking for someone who brings a positive attitude and a genuine willingness to work as part of a team. The ideal candidate is adaptable, reliable, and comfortable with physical work in a busy environment. Strong communication skills and a customer-first mindset will help you succeed in this role.

• Flexibility with scheduling, including availability for evenings, weekends, and holidays as business needs require
• Physical capability to stand for extended periods, bend, and lift items weighing up to 20 lbs. regularly and up to 50 lbs. occasionally
• Attention to detail when picking, packing, and labelling orders to ensure accuracy and customer satisfaction
• Ability to work in a fast-paced environment and handle high task volumes efficiently throughout a shift
• Team player mindset with the ability to balance fulfillment tasks and customer interactions simultaneously
• Adherence to safety and food hygiene standards to maintain a clean, compliant work environment

How to Apply

To apply for the OMNI Customer Fulfillment Associate position at Walmart Westbank, use the official application link below. Make sure your resume is current and reflects any relevant retail or customer service experience before submitting.

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