General Merchandise Team Lead – Walmart – Penticton, BC

Walmart Canada’s Penticton location is looking for a General Merchandise Team Lead to help keep the store running smoothly and the team performing at its best. Based at 275 Green Ave W, Penticton, BC, this is a hands-on leadership role where you’ll be supporting the General Merchandise department, guiding associates, and making sure customers leave with a positive experience every single time.

This role sits at the intersection of team leadership and floor operations. You’ll be directing daily tasks, running team huddles, assessing merchandising displays, and partnering with the store’s Coach and People Lead to develop associates and support overall store performance. If you’re someone who thrives in a busy retail setting and enjoys motivating others, this could be a strong fit.

About the Role: General Merchandise Team Lead

As a General Merchandise Team Lead at Walmart Penticton, you’ll assist in the leadership of the General Merchandise areas, respond to customer and operational challenges, and help develop your team through hands-on coaching. You’ll plan and execute department activities based on workload priorities while also being present on the salesfloor when needed.

Working closely with the General Merchandise Coach and Store Management Team, you’ll help coordinate task completion, oversee customer availability processes, and contribute to a safe, clean, and organized store environment. Collaboration, communication, and accountability are central to this position.

Benefits and Salary

Walmart Canada offers a range of benefits for its associates, including comprehensive benefits coverage, life insurance, paid time off, a store discount, stock options, deferred profit sharing, and access to the Live Better U education program. Note that some benefits are based on hours worked or employment status (full-time vs. part-time).

Responsibilities

In this role, you’ll split your time between leading your team on the floor and making sure the General Merchandise department stays well-organized, fully stocked, and customer-ready. These responsibilities are designed to keep operations efficient while building a strong, motivated team culture.

• Deliver excellent customer service by greeting customers warmly, assisting with product decisions, and resolving issues in a timely and professional manner
• Coordinate daily task completion by delegating, assisting, and following up on Customer Availability process tasks based on priorities set by the General Merchandise Coach
• Assess department presentation by identifying deficiencies and executing merchandising display changes as required
• Lead the daily Team Huddle at the start of each shift to share updates, set goals, and track team productivity
• Assign associates to support coverage and availability tasks across all areas of the store in collaboration with the People Lead
• Develop associates through ongoing coaching, identifying training opportunities during store tours with the Coach
• Maintain a safe, clean work environment by adhering to company policies, completing safety sweep logs, and ensuring displays and fixtures are secure
• Complete GTA/Workday tasks and support the management team with administrative and operational functions
• Support recruiting, hiring, and performance conversations in partnership with the Coach and People Lead

Requirements / Skills

Walmart is looking for someone who is flexible, communicative, and team-oriented — someone who can balance floor tasks with leadership responsibilities without missing a beat. A positive attitude and a genuine desire to support both customers and colleagues will go a long way in this position.

• Customer service focus — you’re comfortable engaging with customers and handling inquiries or concerns professionally
• Leadership and communication skills — able to delegate effectively, run team huddles, and provide constructive feedback
• Organizational ability — capable of planning and executing department activities based on shifting workloads
• Adaptability — comfortable working mornings, afternoons, evenings, and nights as required by the schedule
• Safety awareness — committed to maintaining a hazard-free environment and following company health and safety procedures
• Team collaboration — works well alongside coaches, people leads, and store management to meet store goals

How to Apply

To apply for this position, use the link below to access the official Walmart Canada job posting. Make sure your resume is current and reflects any relevant retail or leadership experience before submitting.

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