Deli/HMR Manager – Loblaws – Ottawa, ON

Loblaws is looking for a Deli/HMR Manager to join their team in Ottawa, Ontario. As one of Canada’s largest employers, Loblaws offers a dynamic retail environment where strong leadership and a passion for customer satisfaction drive real results. If you’re ready to take ownership of a department and lead a team that makes a difference every day, this could be the right fit for you.

This role puts you at the centre of deli and home meal replacement operations, where your ability to motivate colleagues, maintain high merchandising standards, and hit departmental financial targets will define your success. It’s a hands-on leadership position that rewards initiative and a genuine commitment to excellence.

About the Role: Deli/HMR Manager

As Deli/HMR Manager, you’ll be responsible for the day-to-day performance of the department. That means coaching and developing your team, keeping operations running smoothly, and ensuring customers consistently have a great experience at the deli counter. You’ll set the tone for your team’s culture and productivity.

Loblaws places a strong emphasis on its CORE Values — Care, Ownership, Respect, and Excellence — and this role is no different. You’ll be expected to uphold operational and merchandising standards while contributing to a positive, inclusive workplace. Sustainability and community impact are also part of how Loblaws does business, and managers play a key role in bringing those values to life at the store level.

Benefits and Salary

Loblaws offers colleagues progressive career development, comprehensive training, flexibility, and a range of competitive benefits. The company has been recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers, and Canada’s Top Employers for Young People — reflecting a genuine investment in the people who work there.

Responsibilities

The Deli/HMR Manager role at Loblaws is a leadership-first position that covers everything from people management to financial accountability. Your day-to-day will be shaped by your ability to keep the team engaged, standards high, and customers satisfied. Here’s a closer look at what you’ll be doing:

• Lead and coach a team of deli colleagues to improve productivity, engagement, and retention
• Maintain merchandising standards to ensure the department is visually appealing and product is presented at its best
• Uphold operational standards across all aspects of deli and HMR department functions
• Drive departmental financial objectives, including sales targets and cost management
• Recruit and identify great talent to continually strengthen the team
• Model Loblaws’ CORE Values — Care, Ownership, Respect, and Excellence — in all decisions and interactions
• Contribute to a fast-paced retail environment that is responsive to change and focused on customer experience

Requirements / Skills

Loblaws is looking for proven leaders who are passionate about food retail and energized by the challenge of managing a busy department. The ideal candidate brings a track record of delighting customers, developing teams, and delivering on business results in a retail or food service environment.

• Leadership experience with a demonstrated ability to coach and motivate a team
• Customer-first mindset with a history of improving the in-store experience
• Merchandising and operational knowledge relevant to deli or food service
• Financial acumen to manage departmental budgets and sales goals
• Openness to change and ability to thrive in a fast-paced retail setting
• Authenticity and trustworthiness that align with Loblaws’ values and team culture
• Candidates must be 18 years of age or older and will be required to complete a criminal background check

How to Apply

To apply for this Deli/HMR Manager position at Loblaws in Ottawa, click the link below to access the official job posting. Make sure your resume is up to date and reflects your relevant leadership and retail experience before submitting.

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