Courtesy Clerk Part Time Evening – Loblaws – Ottawa, Ontario
Location: Ottawa, ON | Company: Loblaws
Loblaws is hiring a Courtesy Clerk (Part-Time, Evening) at their Ottawa, Ontario location. If you’re someone who genuinely enjoys helping people and takes pride in keeping things running smoothly on the floor, this role could be a solid fit — whether you’re just getting started in retail or looking for flexible evening hours that work around your schedule.
In this role, you’ll be on the front lines of the customer experience — from product scanning accuracy to maintaining displays and supporting in-store promotions. It’s hands-on, people-facing work that makes a real difference to shoppers every single day.
About the Role: Courtesy Clerk
As a Courtesy Clerk at Loblaws, you’ll contribute directly to both sales performance and customer satisfaction. Your presence on the floor helps ensure that the store runs efficiently and that every customer leaves with a positive experience. You’ll be working evenings in a unionized position, with pay rates governed by the applicable collective bargaining agreement.
Loblaws places a strong emphasis on collaboration, respect, and operational excellence. The team here operates according to the company’s CORE Values — Care, Ownership, Respect, and Excellence — which shape how colleagues interact with one another and with customers. You’ll be part of a workplace that takes sustainability and community impact seriously.
Benefits and Salary
This part-time evening position offers a hiring range of $17.60 to $24.90 per hour, as set out in the applicable collective bargaining agreement. Loblaws also offers colleagues progressive career development, comprehensive training, scheduling flexibility, and a competitive benefits package. The company is consistently recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Greenest Employers.
Job Details
📌 Job Type: Part-Time
🏢 Company: Loblaws
📍 Location: Ottawa, Ontario
⏱️ Schedule: Evening shifts
💰 Pay: $17.60 – $24.90 per hour
Responsibilities
The day-to-day work of a Courtesy Clerk at Loblaws is centred on creating a seamless and pleasant experience for every customer who walks through the door. From the checkout area to the sales floor, you’ll play an active role in keeping the store organized, accurate, and welcoming during evening hours.
- Delivering exceptional customer service by assisting shoppers and responding to their needs in a friendly, efficient manner
- Ensuring accurate product scanning to maintain checkout integrity and customer trust
- Executing company-directed promotions and programs to support in-store sales initiatives
- Maintaining product displays to keep the store looking its best throughout your shift
- Supporting sustainability and community values as part of Loblaws’ broader commitment to responsible retail
Requirements / Skills
Loblaws welcomes candidates from a wide range of backgrounds, including those just entering the workforce or returning after a break. What matters most is your attitude, reliability, and genuine interest in serving customers well during evening retail hours.
- Customer service mindset — you enjoy interacting with people and want to make their shopping experience a good one
- Attention to detail — particularly around product scanning accuracy at the checkout
- Reliability and punctuality for scheduled evening shifts
- Ability to work in a fast-paced retail environment while maintaining a positive attitude
- Criminal background check required for candidates 18 years of age or older
- Openness to accommodation requests — Loblaws is committed to accessible hiring for candidates with disabilities
How to Apply
To apply, use the official job posting link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Courtesy Clerk (Part-Time Evening) role at Loblaws in Ottawa is perfect for candidates who excel in customer service, attention to detail, and retail operations. On your resume, emphasize any experience with checkout or cashier duties, product handling, and your ability to work in a fast-paced environment. If you’ve previously worked in grocery, retail, or any customer-facing role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, product scanning, and retail merchandising that appear in the posting. Quantify your achievements where possible (e.g., “assisted 60+ customers per shift” or “maintained 99% scanning accuracy”). Write a brief cover letter expressing your genuine interest in Loblaws and why you’re a good fit for this evening role in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Loblaws‘ values, community initiatives, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling difficult customers, working under pressure, and staying organized during busy shifts. Dress appropriately for a retail grocery environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift structure, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.