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Coffee Shop Clerk PT – Loblaws – Ottawa, ON

Location: Ottawa, ON | Company: Loblaws

Loblaws is hiring a Part-Time Coffee Shop Clerk at their Ottawa, Ontario location. If you’re someone who enjoys connecting with people and keeping things running smoothly on the floor, this day shift role could be a great fit — no previous experience required.

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As a Store Colleague at Loblaws, your day will revolve around making sure customers have a positive in-store experience. That means keeping shelves stocked, supporting product displays, and being a friendly, knowledgeable presence on the floor. It’s hands-on, people-focused work in a busy retail environment.

About the Role: Coffee Shop Clerk

This part-time clerk position sits within the coffee shop department and covers a range of retail floor duties — from stocking and merchandising to assisting customers and supporting promotions. You’ll be part of a team that holds itself to a high standard when it comes to product availability and customer satisfaction.

The role also involves health and safety responsibilities, accurate product scanning, and helping identify inventory needs. Working alongside your teammates, you’ll contribute to a clean, organized, and well-stocked department every shift.

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Benefits and Salary

This is a unionized position with a hiring range of $17.60 – $22.19 per hour, with pay rates governed by the applicable collective bargaining agreement. Loblaws offers colleagues progressive careers, comprehensive training, and flexibility, along with other competitive benefits. The company is consistently recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Greenest Employers.

Job Details

📌 Job Type: Part-Time

🏢 Company: Loblaws

📍 Location: Ottawa, Ontario

⏱️ Schedule: Day shifts (may include evenings and weekends)

💰 Pay: $17.60 – $22.19 per hour (unionized, per collective bargaining agreement)

Responsibilities

Day-to-day, a Coffee Shop Clerk at Loblaws keeps the department stocked, organized, and customer-ready. These responsibilities are central to delivering the kind of in-store shopping experience that Loblaws is known for across Canada.

  • Provide great customer service by ensuring shelves are stocked and responding promptly to customer needs
  • Maintain and stock product displays and shelves in line with company standards
  • Ensure accurate product scanning and assist with identifying inventory needs and ordering
  • Set up company-directed promotions and in-store programs as required
  • Keep department areas neat and consistently uphold health and safety standards
  • Engage customers through helpful conversation and product knowledge

Requirements / Skills

Loblaws welcomes candidates at all stages of their career journey — including those just starting out or re-entering the workforce. What matters most is a positive attitude, reliability, and a willingness to learn. Training is provided to set you up for success from day one.

  • Team player with strong attention to detail
  • Ability to work independently in a fast-paced retail environment
  • Resourceful and courteous when resolving customer questions
  • Motivated to learn and take on new tasks
  • Flexible availability to work a variety of departments and hours, including days, evenings, and weekends
  • Physical ability to move up to 50 lbs and remain mobile throughout an entire shift
  • Candidates 18 and older must complete a criminal background check

How to Apply

To apply, use the link below to access the official Loblaws job posting. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Coffee Shop Clerk (Part-Time) role at Loblaws in Ottawa is perfect for candidates who excel in customer service, retail floor operations, and teamwork. On your resume, emphasize any experience with stocking and merchandising, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, food service, or a customer-facing role, make sure to highlight specific responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, inventory management, and product merchandising that appear in the posting. Quantify your achievements where possible (e.g., “stocked and organized shelves for a department serving 200+ customers daily”). Write a brief cover letter expressing your genuine interest in Loblaws and why you’re a strong fit for this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Loblaws‘ values (CORE: Care, Ownership, Respect, Excellence), their sustainability commitments, and their position as one of Canada’s largest employers. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a difficult customer, working under pressure, or prioritizing tasks during a busy shift. Dress neatly for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling, team structure, and opportunities to grow within the company. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.