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Coffee Shop Clerk PT – Loblaws – Ottawa, Ontario

Location: Ottawa, ON | Company: Loblaws

Loblaws is hiring a Part-Time Coffee Shop Clerk at their Ottawa, Ontario location. If you enjoy helping people, keeping a department looking sharp, and being part of a team that genuinely cares about its community, this could be the right fit for you. No previous experience is required — Loblaws provides full training to get you started.

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This is a part-time, daytime position ideal for someone who thrives in a fast-paced retail environment and takes pride in delivering a great in-store experience. You’ll be on the floor, stocking shelves, assisting customers, and keeping your department running smoothly every shift.

About the Role: Coffee Shop Clerk

As a Coffee Shop Clerk at Loblaws, your day-to-day will centre on making sure your section is well-stocked, organized, and welcoming for shoppers. You’ll interact with customers regularly, answer their questions, and help them find what they need — all while keeping an eye on inventory levels and product displays.

You’ll also play a role in health and safety compliance, ensuring the department meets company standards. Whether you’re setting up a promotion, scanning products accurately, or helping with ordering, your attention to detail and reliability will directly impact the shopping experience for Ottawa customers.

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Benefits and Salary

This is a unionized position with a hiring range of $17.60 to $22.19 per hour, as set out in the applicable collective bargaining agreement. Loblaws is recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Greenest Employers. Colleagues benefit from progressive career opportunities, comprehensive training, scheduling flexibility, and a range of competitive benefits. The company also has a strong commitment to sustainability and community impact through its CORE Values — Care, Ownership, Respect, and Excellence.

Job Details

📌 Job Type: Part-Time

🏢 Company: Loblaws

📍 Location: Ottawa, Ontario

⏱️ Schedule: Day shifts (may include evenings and weekends)

💰 Pay: $17.60 – $22.19 per hour

Responsibilities

In this Coffee Shop Clerk role, you’ll be responsible for keeping your department stocked, organized, and customer-ready throughout every shift. These day-to-day tasks are essential to delivering the kind of in-store experience that keeps Ottawa shoppers coming back to Loblaws.

  • Deliver great customer service by engaging with shoppers in a courteous and helpful manner
  • Stock and maintain product displays and shelves to meet company presentation standards
  • Ensure accurate product scanning and flag inventory needs, assisting with ordering as required
  • Set up company-directed promotions and in-store programs as directed
  • Keep department areas neat and consistently uphold health and safety standards
  • Respond to customer questions resourcefully and with product knowledge

Requirements / Skills

Loblaws welcomes candidates at all stages of their careers — this role is open to those just starting out as well as those returning to the workforce. What matters most is your work ethic, reliability, and willingness to learn in a team-oriented retail setting.

  • Team player with strong attention to detail and a positive attitude
  • Able to work independently in a fast-paced environment without losing focus
  • Resourceful and courteous when addressing customer questions or concerns
  • Motivated to learn new products, processes, and department responsibilities
  • Flexible availability to work a variety of hours including days, evenings, and weekends
  • Physical capability to lift up to 50 lbs and remain in constant mobility for a full shift
  • Candidates 18 and older will be required to complete a criminal background check

How to Apply

To apply, use the official link below to submit your application through the Loblaws careers portal. Make sure your resume is up to date before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Coffee Shop Clerk (Part-Time) role at Loblaws in Ottawa is perfect for candidates who excel in customer service, attention to detail, and working in a fast-paced environment. On your resume, emphasize any experience with retail, food service, or stocking, your reliability, and your ability to stay organized under pressure. If you’ve previously worked in grocery, coffee shops, or general retail, make sure to highlight specific responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, inventory management, and product stocking that appear in the posting. Quantify your achievements where possible (e.g., “maintained stock levels for a department serving 100+ customers daily”). Write a brief cover letter expressing your genuine interest in Loblaws and why you’re a good fit for this part-time role in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Loblaws‘ values (Care, Ownership, Respect, and Excellence), their community initiatives, and their Blue Culture. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a difficult customer, staying organized during a busy shift, or working as part of a team. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.