CA-Manager – Apple – British Columbia, BC

Apple Retail is where the best of the brand comes to life — and that starts with strong leadership. As a Retail Manager at an Apple Store in British Columbia, you’ll be at the centre of it all: leading a team, shaping customer experiences, and driving real business results in one of the most recognizable retail environments in the world.

This isn’t a behind-the-desk role. You’ll spend meaningful time on the floor, working side by side with your team, engaging with customers, and modelling what exceptional service looks like every single day. If you’re driven by developing people and hitting goals, this is a role worth exploring.

About the Role: CA-Manager

As a Manager at Apple Retail, your primary focus is on your people. You’ll lead, coach, and empower team members to grow professionally while delivering outstanding customer experiences. You’ll own specific functional areas of the store and be accountable for the performance goals and operational strategies within those areas — all while collaborating with fellow leaders to execute broader company priorities.

You’ll also be a champion of inclusion and diversity, taking real action to ensure every team member feels respected, valued, and inspired to do their best work. Upholding Apple’s values and company policies is a core part of the job, as is protecting the confidentiality of business, customer, and financial information.

Benefits and Salary

Apple is well known for offering a competitive total compensation package. While specific salary figures are not listed in this posting, Apple typically provides employees with a comprehensive benefits program that may include health coverage, employee product discounts, and development opportunities. Details will be discussed as part of the hiring process.

Responsibilities

Day to day, you’ll split your time between floor leadership, team development, and operational execution. These responsibilities reflect the breadth of what it means to be a manager at Apple — not just managing tasks, but genuinely investing in your people and your store’s performance.

• Lead and develop a team of retail professionals, empowering each member to grow and achieve both performance and developmental goals
• Assist with recruiting, training, and retaining a diverse, high-performing team that reflects Apple’s commitment to inclusion
• Participate actively in Floor Leadership by engaging with team members and customers throughout the store and modelling best practices in customer service
• Address concerns and escalations from customers and team members, partnering with leadership and People partners when appropriate
• Drive business priorities by planning and executing operational strategies within your assigned functional areas of the store
• Maintain company policies and procedures, protecting all company assets including confidential business and financial information
• Foster inclusion by respecting differences, demonstrating Apple’s values in daily activities, and taking action to create a safe and respectful environment
• Act as a role model for inclusive leadership behaviours and contribute meaningfully to building diverse teams

Requirements / Skills

Apple is looking for a manager who leads with both integrity and energy — someone who builds trust, communicates clearly, and stays composed under pressure. The ideal candidate brings genuine experience in retail or sales leadership and a track record of developing the people around them.

• Experience leading others in retail, sales, or a related field is required
• Availability to work flexible shifts, including evenings, weekends, and public holidays, in line with business needs
• French proficiency (written and spoken) is required for roles based in Quebec; English is required for all other roles across Canada
• Strong decision-making skills, using analytics, experience, and sound judgement to act in a timely manner
• Excellent communication ability, with the capacity to tailor your style to different audiences
• Coaching and mentorship skills, with experience developing others through feedback and guidance
• Conflict resolution abilities and the composure to guide others through challenges in a fast-paced retail setting
• High level of integrity and the ability to instil trust within your team

How to Apply

To apply for this Retail Manager position at Apple in British Columbia, use the official application link below. Make sure your resume is up to date and reflects your leadership experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Apple in British Columbia.