Assistant Team Leader – Dollarama – Windsor, ON

Windsor’s Dollarama location is looking for an Assistant Team Leader to join their team in a full-time or part-time permanent role. If you have a background in retail supervision and enjoy keeping a store running smoothly, this position puts you right at the centre of daily operations.

As an Assistant Team Leader, you’ll work alongside the management team to oversee store operations, staff coordination, customer service, and everything in between — from opening and closing duties to stocking shelves and training new employees.

About the Role: Assistant Team Leader

This role blends hands-on retail work with supervisory responsibilities. You’ll be actively involved in day-to-day tasks like receiving and stocking shipments, ensuring shelves meet presentation standards, and handling cash management — all while supporting the team and keeping things running on schedule.

Compliance is a key part of the job. You’ll be responsible for upholding store safety and cleanliness standards, completing manager-on-duty tasks such as tracking attendance and managing breaks, and contributing to a positive, organized store environment.

Benefits and Salary

Dollarama offers a competitive wage for this role, ranging from $18.10 to $18.60 per hour, with pay issued weekly. Employees also receive paid vacation and birthday leave, access to a retirement plan, and real opportunities for career advancement within the company.

Responsibilities

The Assistant Team Leader at Dollarama plays an active role in both store operations and team support. From the moment the store opens to closing time, you’ll be involved in keeping things organized, well-stocked, and running efficiently for both customers and staff.

• Supporting management in overseeing daily store operations and coordinating staff activities
• Receiving and processing daily shipments, including boxing and unboxing merchandise
• Stocking shelves with products in compliance with established presentation standards
• Delivering customer service and addressing customer concerns or issues as they arise
• Upholding safety and cleanliness standards throughout the store at all times
• Performing manager-on-duty tasks, including tracking employee breaks and entering attendance records
• Handling cash management, as well as store opening and closing duties as required
• Participating in training new employees and contributing to their onboarding experience

Requirements / Skills

Dollarama is looking for candidates who bring a combination of retail experience and supervisory ability to the table. The ideal person is organized, approachable, and comfortable working in a fast-paced, high-volume environment with shifting priorities throughout the day.

• Retail experience: approximately one year of relevant experience in the retail industry
• Supervisory background: approximately one year in a leadership or supervisory capacity
• Flexible availability: ability to work day, evening, and weekend shifts as needed
• Time management: ability to efficiently organize tasks and manage competing priorities
• Communication skills: excellent interpersonal and verbal communication abilities
• Leadership and teamwork: demonstrated ability to lead and collaborate effectively within a team
• Customer service orientation: commitment to delivering a positive shopping experience

How to Apply

To apply, use the link below to access the official Dollarama job application. Have your resume ready and ensure your contact details are current before submitting.

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