Assistant Team Leader – Dollarama – St. Albert, AB
Location: Calgary, AB | Company: Dollarama
Dollarama is looking for an Assistant Team Leader to join their store in St. Albert, Alberta. If you have retail experience and enjoy being part of a team that keeps things running smoothly on the floor, this could be a great fit. Both full-time and part-time permanent positions are available, depending on your availability.
As an Assistant Team Leader, you’ll work alongside the management team to support daily store operations — from receiving shipments and stocking shelves to providing customer service and ensuring the store meets safety and cleanliness standards. You’ll also take on supervisory duties like managing breaks and opening or closing the store as needed.
About the Role: Assistant Team Leader
In this role, you’ll be a key part of keeping the store organized and running efficiently. Day-to-day tasks include stocking shelves, handling cash management, supporting staff, and making sure customers have a positive experience. You’ll be hands-on and present on the floor, contributing to both operations and team morale.
This position also involves participating in employee training and contributing to a safe and clean retail environment. Strong communication skills and the ability to multitask in a high-volume setting are essential to success here.
Benefits and Salary
Dollarama offers a competitive package for its store team members. Employees receive weekly pay, paid vacation, and birthday leave. There’s also a retirement plan and genuine opportunities for career growth within the organization. Salary varies according to experience.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: St. Albert, Alberta, T8N 5C9
⏱️ Schedule: Day, evening, and weekend shifts
Responsibilities
The Assistant Team Leader role at Dollarama covers a wide range of store-level duties. You’ll be involved in both the operational side of the store and the people side, helping to keep staff informed and customers satisfied throughout each shift.
- Assist the management team in overseeing daily store operations and staff
- Box and unbox daily shipments efficiently and accurately
- Stock shelves with daily products in compliance with presentation standards
- Deliver customer service and resolve customer issues in a professional manner
- Maintain store safety and cleanliness standards
- Conduct manager-on-duty tasks including tracking daily breaks and entering attendance
- Perform cash management and handle store opening and closing duties as required
- Participate in the employee training process
Requirements / Skills
Dollarama is looking for a candidate who is ready to step into a supervisory role and support a busy retail team. The ideal person is organized, customer-focused, and comfortable working in a fast-paced, high-volume environment with varying shift schedules.
- Approximately one (1) year of retail experience in a relevant role
- Approximately one (1) year in a supervisory position
- Flexible availability including days, evenings, and weekends
- Strong communication and interpersonal skills
- Leadership and teamwork abilities with a customer service mindset
- Ability to multitask and prioritize in a dynamic, high-volume environment
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Dollarama in St. Albert.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in St. Albert is perfect for candidates who excel in retail operations, team supervision, and customer service. On your resume, emphasize any experience with supervisory or leadership responsibilities, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a team lead capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervision, cash management, and inventory stocking that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 6 associates” or “managed opening and closing procedures 5 days per week”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in St. Albert. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about handling difficult customers, prioritizing tasks during a busy shift, or supporting newer team members. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.