Assistant Team Leader – Dollarama – Edmonton, AB
Location: Edmonton, AB | Company: Dollarama
Edmonton’s retail scene has a solid opportunity worth considering. Dollarama is looking for an Assistant Team Leader to join their team at one of their Edmonton locations. Whether you’re stepping up from a front-line retail role or looking to build on your existing supervisory experience, this position puts you right in the middle of day-to-day store operations.
In this role, you’ll work closely with the management team to keep things running smoothly — from managing daily shipments and stocking shelves to supporting staff and delivering solid customer service. Both full-time and part-time schedules are available depending on your availability.
About the Role: Assistant Team Leader
As an Assistant Team Leader, you’ll take an active hand in supporting store operations alongside the management team. Your day will involve a mix of hands-on tasks — receiving and processing shipments, making sure products are properly presented on shelves, and stepping in to handle manager-on-duty responsibilities when needed. You’ll also play a part in opening and closing the store and managing cash duties as required.
Beyond the operational side, this role has a real people component. You’ll help with employee training, support your team through busy periods, and act as a point of contact for customer concerns. Contributing to a safe, clean, and well-organized store environment is a core expectation of the position.
Benefits and Salary
Dollarama offers a benefits package that includes weekly pay, paid vacation, and birthday leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience — the posting does not list a fixed figure.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Edmonton, AB
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
Responsibilities
The Assistant Team Leader role at Dollarama covers a wide range of in-store duties. You’ll be expected to move between operational tasks, team support, and customer-facing work throughout your shift — keeping the store functioning at a high standard no matter how busy things get.
- Supporting management in the day-to-day oversight of store operations and staff
- Processing shipments by boxing and unboxing daily deliveries efficiently
- Stocking shelves with daily products in line with presentation standards
- Delivering customer service and resolving customer issues as they arise
- Maintaining safety and cleanliness standards throughout the store
- Performing manager-on-duty tasks, including tracking breaks and logging attendance
- Handling cash management and store opening and closing duties as needed
- Participating in training new and existing employees
Requirements / Skills
Dollarama is looking for someone who can lead by example in a fast-paced retail environment. The ideal candidate brings a mix of hands-on retail knowledge and the people skills to keep a team aligned and customers satisfied. Strong time management and the ability to stay composed under pressure are key.
- Retail experience: approximately one year in the retail industry
- Supervisory background: approximately one year in a leadership or supervisory role
- Flexible availability for day, evening, and weekend shifts
- Communication and interpersonal skills to work well with both staff and customers
- Leadership and teamwork abilities in a dynamic, high-volume setting
- Multitasking and prioritization skills suited to a busy store environment
- Customer service orientation with a focus on resolving issues effectively
How to Apply
To apply, use the official job posting link below to submit your application directly through Dollarama’s careers portal. Make sure your resume is current and reflects your retail and supervisory experience before applying.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail operations, team supervision, and customer service. On your resume, emphasize any experience with store management support, staff scheduling, or inventory handling, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail supervision or a shift lead capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervisory experience, cash management, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 during peak shifts” or “contributed to a 15% reduction in stock discrepancies”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re looking to grow in a leadership role in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s store model, product range, and corporate values beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling difficult customers, managing staff during busy periods, or prioritizing tasks under pressure. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team structure, shift expectations, and advancement opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.