Assistant Team Leader – Dollarama – Calgary, AB

Calgary’s retail scene has a new opening worth paying attention to. Dollarama is looking for an Assistant Team Leader to join their team at their Calgary, Alberta location. If you’ve got some retail experience under your belt and you’re ready to step into a supervisory role, this could be a solid next step in your career.

As an Assistant Team Leader, you’ll work alongside store management to keep daily operations running smoothly — from handling shipments and stocking shelves to managing cash and supporting your team. It’s a hands-on role that balances customer service with leadership responsibilities, making every shift both varied and engaging.

About the Role: Assistant Team Leader

This position puts you right in the middle of store operations. You’ll help the management team oversee staff, keep shelves stocked according to presentation standards, and make sure customers leave satisfied. When you’re the manager on duty, you’ll handle break scheduling, attendance entry, and store opening or closing procedures.

Beyond the day-to-day tasks, you’ll also play a part in employee training and contribute to maintaining a safe, clean store environment. Dollarama operates with clear standards, and as an Assistant Team Leader, you’ll be one of the people responsible for upholding them.

Benefits and Salary

This role starts at $15.65 per hour, with pay issued on a weekly basis. Dollarama also offers paid vacation and Birthday Leave, a retirement plan, and genuine opportunities for career growth within the company. Both full-time (25+ hours per week) and part-time (under 25 hours per week) permanent positions are available depending on your availability.

Responsibilities

The Assistant Team Leader role at Dollarama covers a wide range of tasks that keep the store operating efficiently day in and day out. From supporting management to serving customers directly, you’ll wear several hats and be counted on to keep things moving. Here’s what you can expect on a typical shift:

• Assist management in overseeing store operations and supervising staff effectively
• Process daily shipments by boxing and unboxing merchandise as it arrives
• Stock shelves with daily products in compliance with Dollarama’s presentation standards
• Deliver customer service and resolve any customer issues that arise during your shift
• Maintain safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks including tracking attendance and ensuring scheduled breaks are taken
• Handle cash management and carry out store opening and closing duties as needed
• Support employee training by participating in the onboarding and development process

Requirements / Skills

Dollarama is looking for candidates who already have some grounding in retail and are ready to take on a leadership role. The right person for this job is someone who can manage their time well, communicate clearly, and adapt quickly in a fast-paced, high-volume environment. Here’s what they’re looking for:

• Retail experience — approximately one (1) year of relevant experience in the retail industry
• Supervisory experience — approximately one (1) year in a leadership or supervisory role
• Flexible availability — ability to work day, evening, and weekend shifts as required
• Time management — ability to efficiently organize priorities and tasks throughout the shift
• Communication skills — excellent interpersonal and verbal communication abilities
• Leadership and teamwork — demonstrated ability to lead by example and collaborate with a team
• Customer service orientation — a genuine focus on delivering a positive shopping experience

How to Apply

To apply, use the official link below to access Dollarama’s mobile application platform and submit your application. Make sure your resume is up to date before getting started.

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