Assistant Store Manager – Dollarama – Quebec City, QC
Location: Quebec City, QC | Company: Dollarama
Dollarama is looking for an Assistant Store Manager to join their team in Quebec City, QC. This is a great opportunity to step into a leadership role with one of Canada’s most recognized retail chains, supporting day-to-day store operations and helping drive a positive shopping experience for customers.
As an Assistant Store Manager, you’ll work closely with the Store Manager to oversee store performance, lead a team of associates, and ensure the store runs smoothly and efficiently. This role is ideal for someone with retail experience who’s ready to take on more responsibility.
About the Role: Assistant Store Manager
The Assistant Store Manager at Dollarama plays a key part in supporting store leadership. You’ll assist in managing daily operations, supervising staff, maintaining merchandising standards, and ensuring customers receive consistent service. Your role bridges front-line team members and store management, making communication and organizational skills essential.
Working in a fast-paced retail environment, you’ll be expected to uphold Dollarama’s operational standards, contribute to a safe and organized workplace, and support your team through coaching and guidance. A collaborative attitude and attention to detail will serve you well in this position.
Benefits and Salary
Dollarama offers employees a range of benefits as part of their employment. While specific compensation details for this posting were not listed, Dollarama is known to provide competitive pay, employee discounts, and opportunities for career advancement within the organization.
Job Details
🏢 Company: Dollarama
📍 Location: Quebec City, QC
📌 Job Type: Retail Management
Responsibilities
As an Assistant Store Manager at Dollarama, your day-to-day responsibilities centre on keeping store operations running smoothly while supporting and developing your team. You’ll balance customer-facing duties with behind-the-scenes management tasks that keep the store performing at its best.
- Assist the Store Manager in overseeing all aspects of daily store operations
- Supervise and coach store associates, providing guidance and support to ensure team effectiveness
- Maintain merchandising and product display standards throughout the store
- Monitor inventory levels and support stock replenishment processes
- Ensure a clean, organized, and safe store environment for both customers and staff
- Handle customer inquiries and resolve concerns in a professional manner
- Support opening and closing procedures as required
Requirements / Skills
Dollarama is seeking a motivated individual with a background in retail and a natural ability to lead others. The right candidate will be dependable, organized, and comfortable taking initiative in a busy store environment.
- Previous retail experience, particularly in a supervisory or leadership capacity
- Strong communication skills to effectively interact with team members and customers
- Organizational abilities to manage multiple tasks and priorities simultaneously
- Customer service mindset with a commitment to a positive in-store experience
- Availability to work flexible hours, including evenings and weekends as needed
- Bilingualism (French/English) may be an asset given the Quebec City location
How to Apply
To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Quebec City is perfect for candidates who excel in retail leadership, team supervision, and store operations management. On your resume, emphasize any experience with managing or mentoring retail staff, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail management or supervisory roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like store operations, team leadership, and merchandising that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 10+ associates” or “maintained store standards across 5,000 sq ft of retail floor space”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Quebec City. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, business model, and store culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational skills. Common questions may include scenarios about handling difficult customers, motivating a team, and managing competing priorities. Dress appropriately for a retail management environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.