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Assistant Store Manager – Dollarama – Calgary, AB

Location: Calgary, AB | Company: Dollarama

Dollarama is one of Canada’s most recognized retail chains, and they’re looking for an Assistant Store Manager to join their team in Calgary, Alberta. If you have a passion for retail operations, leading teams, and keeping things running smoothly on the floor, this could be the next step in your career.

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As an Assistant Store Manager, you’ll work closely with the Store Manager to oversee daily store operations, support your team, and deliver a consistent shopping experience for customers. This is a hands-on leadership role that blends team supervision, inventory management, and customer service into one dynamic position.

About the Role: Assistant Store Manager

The Assistant Store Manager at Dollarama plays a key part in keeping the store organized, well-stocked, and operating efficiently. You’ll assist in managing staff schedules, training new team members, and ensuring that store standards and merchandising guidelines are consistently met. Your leadership presence on the floor makes a direct impact on both team performance and the customer experience.

This role also involves supporting loss prevention practices, maintaining a safe and clean work environment, and stepping in as the manager-in-charge when needed. Strong communication skills, a team-first attitude, and the ability to adapt in a fast-paced retail environment are essential for success in this position.

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Benefits and Salary

Dollarama offers its employees a competitive compensation package along with benefits that support your well-being. While specific salary details for this posting were not listed, Dollarama is known for providing benefits that may include health and dental coverage, employee discounts, and opportunities for career advancement within a growing national retail network.

Job Details

🏢 Company: Dollarama

📍 Location: Calgary, AB

💼 Position: Assistant Store Manager

Responsibilities

As an Assistant Store Manager at Dollarama, your day-to-day responsibilities are centred around supporting store leadership and ensuring smooth retail operations. You’ll wear many hats — from coaching staff to managing inventory — making every shift different from the last.

  • Support the Store Manager in overseeing all daily store operations and activities
  • Supervise and motivate store associates to maintain high performance and team morale
  • Assist with scheduling and ensure adequate staffing coverage across all shifts
  • Train new employees on store procedures, product placement, and customer service standards
  • Monitor inventory levels and assist with stock replenishment and merchandise organization
  • Ensure compliance with Dollarama’s visual merchandising and store presentation standards
  • Act as manager-in-charge in the Store Manager’s absence, handling escalated customer concerns
  • Support loss prevention efforts and maintain a safe, clean store environment

Requirements / Skills

Dollarama is looking for a motivated individual who brings both leadership experience and a solid understanding of retail operations. The ideal candidate is organized, approachable, and comfortable making decisions in a busy store setting.

  • Previous retail experience in a supervisory or leadership role is an asset
  • Strong communication skills with the ability to lead and motivate a diverse team
  • Customer-focused mindset with experience handling service-related situations professionally
  • Organizational skills to manage scheduling, inventory, and store operations simultaneously
  • Flexibility to work a variety of shifts including evenings, weekends, and holidays
  • Problem-solving ability and comfort making decisions independently when required

How to Apply

To apply for this Assistant Store Manager position at Dollarama in Calgary, click the link below to access the official application. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Calgary is perfect for candidates who excel in retail leadership, team supervision, and store operations management. On your resume, emphasize any experience with scheduling, inventory control, and staff training, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like assistant store manager, retail operations, and team leadership that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 15 associates” or “reduced stock discrepancies by 20%”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Calgary. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store format, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about managing staff conflicts, handling high-volume store traffic, and maintaining store standards under pressure. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.