Asset Protection Representative – Loblaws – Richmond Hill, ON

Loblaws is looking for a sharp, dependable Asset Protection Representative to join their team in Richmond Hill, Ontario. This is a front-line role in retail loss prevention and security, where your instincts, professionalism, and quick decision-making directly contribute to a safer shopping environment across one of Canada’s largest grocery and pharmacy retail networks.

If you have a background in retail security, a valid provincial licence, and the confidence to handle challenging situations calmly and lawfully, this role puts your skills to work every single day. From theft deterrence and internal investigations to collaborating with law enforcement, this position offers genuine career depth in asset protection and loss prevention.

About the Role: Asset Protection Representative

In this position, you’ll be a visible and trusted presence on the store floor — deterring theft, detecting fraud, and working alongside store leadership to identify loss trends. You’ll conduct both internal and external investigations, handle lawful apprehensions, and gather evidence while following all applicable legal and company procedures.

The role requires solid knowledge of the Criminal Code of Canada, the Trespass to Property Act, and related provincial legislation. You’ll also be expected to support operational compliance with company security standards, while maintaining a professional, approachable presence that reassures both customers and colleagues.

Benefits and Salary

This position offers a starting wage of $21.00 per hour. Loblaws is one of Canada’s Top Employers and offers colleagues progressive career development, comprehensive training, flexibility, and competitive benefits. The company is also recognized as one of Canada’s Best Diversity Employers and Canada’s Top Employers for Young People, reflecting a genuine commitment to inclusive and supportive workplaces.

Responsibilities

Day to day, this role is about staying vigilant, acting decisively, and working as part of a coordinated asset protection team. Your responsibilities span active floor presence, evidence gathering, and strategic collaboration with store management — all of which play a direct role in reducing shrink and maintaining a safe retail environment.

• Deter and prevent theft, fraud, and policy violations through a consistent and professional in-store presence
• Apprehend offenders safely and lawfully, adhering to all company policies and applicable legislation
• Conduct investigations — both internal and external — gathering and analyzing evidence to support case resolution
• Collaborate with law enforcement agencies when required during apprehensions or ongoing investigations
• Partner with store leadership to identify loss trends and develop targeted shrink reduction strategies
• Ensure compliance with company security standards and provincial regulations
• Adapt to a dynamic environment with flexible scheduling and a proactive approach to emerging challenges

Requirements / Skills

The ideal candidate brings a strong foundation in retail security or loss prevention and holds the credentials required to operate as a licensed security professional in Ontario. Loblaws values integrity, professionalism, and initiative — those who thrive here are people who take accountability seriously and communicate with confidence.

• Valid Provincial Security Guard Licence — required to perform the core duties of this role
• Knowledge of applicable legislation, including the Criminal Code of Canada and the Trespass to Property Act
• CCTV and surveillance experience — familiarity with monitoring tools is expected
• Microsoft Office proficiency (Word, PowerPoint, Outlook) for documentation and reporting
• Strong communication skills — approachable and professional with both customers and colleagues
• Retail background in grocery, pharmacy, or high-volume environments is considered an asset
• Candidates must be 18 years of age or older and able to complete a criminal background check

How to Apply

To apply, use the official link below to submit your application through the Loblaw careers portal. Make sure your resume is current and highlights any relevant experience in security, retail, or loss prevention before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Loblaws in Richmond Hill.