Asset Protection Representative – Loblaws – Ottawa, Ontario

Loblaws is hiring an Asset Protection Representative at their Ottawa, Ontario location at 2210 Bank Street. If you’re sharp, cool under pressure, and take pride in keeping retail environments safe and honest, this role puts your investigative instincts to work at one of Canada’s largest asset protection operations.

This isn’t a passive security post — it’s an active, investigation-driven role where you’ll deter theft and fraud, work alongside local police, and partner closely with store management to reduce loss and strengthen asset protection awareness across the location. You’ll plan your own schedule (approved by your manager), work a variety of shifts, and take on meaningful responsibilities that directly impact store profitability.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, you’ll be on the front lines of loss prevention in a dynamic retail setting. Your day-to-day will involve monitoring for theft and fraud, conducting investigations, compiling evidence, and coaching colleagues on asset protection policies and procedures. You’ll be a key partner to store management while also collaborating with other APRs on provincial and national organized retail crime (ORC) cases.

Success in this role requires a blend of professionalism, integrity, and sharp attention to detail. You’ll need to operate with a high degree of independence and initiative, maintain strong relationships with local law enforcement, and ensure your work meets legal and evidentiary standards for court or arbitration proceedings.

Benefits and Salary

This position starts at $21.00 per hour. Beyond competitive pay, Loblaws offers a solid package that includes a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. The company also reimburses your annual security licence costs and supports your professional growth through in-house training programs and tuition assistance.

Responsibilities

The Asset Protection Representative role at Loblaws covers a broad range of investigative and operational duties. From active theft deterrence to store-level auditing and colleague coaching, you’ll be making a real impact on store security and profitability every single day.

• Deter, detect, and apprehend individuals involved in theft and fraud within retail locations
• Collaborate with other APRs to investigate provincial and national organized retail crime (ORC) cases
• Liaise with local police services on a regular basis to support investigations
• Conduct internal investigations and compile and present evidence for court or arbitration proceedings
• Identify shrink opportunities within operational core compliance processes
• Build and maintain store partnerships through management meetings, huddles, and colleague coaching on asset protection policies
• Participate in store-level audits to assess compliance and identify risks
• Engage in community events as a representative of the Loblaws asset protection team

Requirements / Skills

Loblaws is looking for a candidate who brings professionalism, integrity, and investigative know-how to the role. You should be comfortable working independently, managing your own schedule, and navigating the legal and procedural requirements of asset protection in a retail environment.

• Valid Provincial Security Guard Licence — required before starting the role
• Working knowledge of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest
• Experience with CCTV and/or surveillance systems is an asset
• Proficiency in Windows-based applications including Word, PowerPoint, and Outlook
• Professional, approachable demeanour with strong interpersonal skills
• High degree of initiative and integrity to operate effectively in a dynamic, fast-paced setting
• Detail-oriented and organized, with the ability to remain calm and composed under pressure

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and clearly outlines your security experience and valid provincial licence before submitting.

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