Team Leader – Dollarama – London, ON
Location: London, ON | Company: Dollarama
Dollarama is looking for a motivated Team Leader to join their London, Ontario store. As one of Canada’s most recognized value retailers with corporately-owned locations across the country, Dollarama offers a stable, full-time retail career with genuine opportunities to grow into senior store leadership roles.
This is a hands-on leadership position where you’ll be responsible for guiding a team of store associates, maintaining merchandising standards, and ensuring customers leave satisfied. If you thrive in a fast-paced retail environment and have a track record of leading teams effectively, this role is worth a close look.
About the Role: Team Leader
As a Team Leader at Dollarama, your day will revolve around keeping the store running smoothly. That means supervising associates, managing daily shipments, overseeing cash management, and stepping in as a manager on duty when needed. You’ll also play an active role in visual merchandising, inventory, and employee training — giving you broad exposure to store operations.
Working in a high-volume store means priorities shift quickly. You’ll need strong organizational skills and the ability to communicate clearly with your team. Maintaining store safety and cleanliness standards, handling customer complaints professionally, and contributing to a positive shopping environment are all part of what makes this role essential to the store’s success.
Benefits and Salary
Dollarama offers a solid benefits package for full-time Team Leaders. Employees receive weekly pay, paid vacation, and a Birthday Leave day. A Retirement Plan is also included, along with real opportunities for career advancement within the company. Salary varies based on experience.
Job Details
📌 Job Type: Full-Time, Permanent (25+ hours per week)
🏢 Company: Dollarama
📍 Location: London, ON
⏱️ Schedule: Open availability required (days, evenings, weekends)
Responsibilities
The Team Leader role at Dollarama covers a wide range of store operations. From leading associates and managing merchandise to handling cash and participating in inventory, you’ll be an integral part of keeping the store running at its best on a daily basis.
- Lead and supervise store associates, offering guidance and day-to-day support
- Manage merchandising, including shelf stocking and boxing and unboxing daily shipments
- Maintain customer service standards and address complaints or issues promptly
- Perform manager-on-duty tasks such as tracking breaks, time, and attendance
- Implement visual merchandising standards in line with company strategy
- Uphold store safety and cleanliness standards at all times
- Handle cash management and carry out store opening and closing duties as required
- Participate in inventory processes and employee training and performance evaluations
Requirements / Skills
Dollarama is looking for candidates who already have a foundation in retail and team management. The ideal person brings both leadership experience and a genuine drive to grow within the company. Flexibility with scheduling is essential given the nature of retail operations.
- Minimum 1 year of retail industry experience in a store environment
- Minimum 1 year of team management experience, demonstrating leadership ability
- Open availability including days, evenings, and weekends
- Strong time management and prioritization skills in a high-volume setting
- Effective leadership and communication with the ability to motivate a team
- Ambition to advance within the company through available career growth opportunities
How to Apply
To apply, use the link below to access the official Dollarama job application form. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Dollarama in London.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Team Leader role at Dollarama in London is perfect for candidates who excel in team supervision, retail operations, and customer service management. On your resume, emphasize any experience with leading retail teams, managing store merchandising, and handling daily operational tasks. If you’ve previously worked as a shift supervisor, assistant manager, or team lead in retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like team leadership, visual merchandising, and inventory management that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store standards across 5-day opening shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this leadership role in London. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s store model, value proposition, and company values beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing team performance under pressure, and prioritizing tasks during busy shifts. Dress appropriately for a retail management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about team dynamics, advancement timelines, and store expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.