Team Leader – Dollarama – Calgary, AB

Calgary is home to one of Dollarama’s busy retail locations, and they’re currently looking for a Team Leader to join their crew on a full-time, permanent basis. If you’ve got retail experience, a knack for leading people, and you thrive in a high-energy store environment, this could be a solid fit.

As a Team Leader at Dollarama, you’ll play a hands-on role in keeping the store running smoothly — from guiding store associates and managing daily operations to maintaining visual merchandising standards and making sure customers leave satisfied. It’s a role that blends floor leadership with practical store management tasks every single shift.

About the Role: Team Leader

The Team Leader position at Dollarama in Calgary sits at the intersection of people management and store operations. You’ll supervise and support a team of store associates, coordinate daily shipments, handle cash management, and take on manager-on-duty responsibilities including scheduling breaks and monitoring attendance. No two shifts look exactly the same, which keeps the role engaging and dynamic.

Beyond the day-to-day tasks, you’ll also contribute to employee training and performance evaluations, help resolve customer concerns promptly, and actively participate in inventory management. Maintaining a safe, clean, and well-merchandised store is central to this role, and your leadership will set the tone for the entire team.

Benefits and Salary

Dollarama offers a competitive package for their Team Leaders, including weekly pay, paid vacation, and a unique Birthday Leave perk. Employees also have access to a retirement plan and genuine career growth opportunities within the company. Salary varies according to experience. This is a company that invests in its people and offers real pathways to advance within the organization.

Responsibilities

As a Team Leader at Dollarama, you’ll be responsible for a wide range of in-store duties that keep operations on track and the team performing at its best. From opening procedures to closing duties, your role touches nearly every aspect of the store’s daily functions.

• Lead and supervise store associates, offering guidance, support, and direction throughout each shift
• Manage store merchandising, including shelf stocking, boxing and unboxing daily shipments
• Ensure excellent customer service standards are consistently met across the store
• Carry out manager-on-duty tasks, including coordinating breaks and tracking time and attendance
• Implement and maintain visual merchandising standards aligned with company strategy
• Address customer complaints and resolve issues in a timely, professional manner
• Uphold store safety and cleanliness standards and contribute to their ongoing maintenance
• Perform cash management and handle store opening and closing duties as required
• Participate in inventory processes and support employee training and performance evaluations

Requirements / Skills

Dollarama is looking for a motivated, experienced individual who can lead with confidence in a fast-paced retail environment. The right candidate will be organized, reliable, and genuinely interested in growing within the company.

• Minimum 1 year of retail industry experience — understanding of store operations is essential
• Minimum 1 year of team management experience — you know how to guide and motivate a team
• Open availability — day, evening, and weekend shifts based on store operational needs
• Strong organizational and time management skills — proven ability to manage priorities efficiently
• Leadership and communication skills — you can direct a team and engage customers effectively
• Ambition to grow within the company — Dollarama promotes from within and values career-driven candidates
• Ability to work in a dynamic, high-volume environment — comfort with a busy, fast-moving store setting

How to Apply

To apply for the Team Leader position at Dollarama in Calgary, use the official application link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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