Sr. Operations Administrator – FedEx – Chicoutimi, QC
Location: Montreal, QC | Company: Fedex
FedEx is looking for a Sr. Operations Administrator to join their team in Chicoutimi, Quebec. This part-time role with Federal Express Corporation Canada sits at the heart of facility operations — supporting administrative and clerical functions across hub and station areas, from linehaul coordination to customer service.
If you thrive in a fast-paced logistics environment and enjoy wearing multiple hats — handling data entry, supporting dock operations, and being the first point of contact for customers — this position offers a meaningful mix of administrative work and operational support.
About the Role: Sr. Operations Administrator
In this role, you’ll be responsible for a broad range of clerical and administrative functions spanning several operational areas within the facility. You’ll handle tasks related to linehaul, records management, quality assurance, and customer service. A key part of the job involves addressing damaged or incorrectly labelled packages in a timely manner to keep deliveries on track.
This position also requires strong bilingual communication skills in both French and English, as per Quebec provincial requirements. You’ll need to stay organized, manage shifting priorities, and bring a high level of attention to detail to every task you take on.
Benefits and Salary
FedEx Canada is known for valuing its employees and maintaining an inclusive, respectful workplace. While specific pay details were not listed in this posting, FedEx offers competitive compensation for its operations staff. The company is committed to equity and accommodation throughout the recruitment process, welcoming applicants from all backgrounds, including women, Indigenous persons, persons with disabilities, and members of the 2SLGBTQ+ community.
Job Details
📌 Job Type: Part-Time
🏢 Company: Federal Express Corporation Canada
📍 Location: 2700 Talbot Boulevard, Chicoutimi, QC G7H 5B1
🆔 Requisition ID: P25-346860-1
🗓️ Date Posted: June 18, 2026
Responsibilities
As a Sr. Operations Administrator at FedEx Chicoutimi, your day-to-day work supports the smooth running of hub and station operations. From managing records to resolving customer inquiries, your contributions keep packages moving and clients satisfied.
- Perform clerical and administrative functions across operational areas including linehaul, records management, quality assurance, and customer service
- Handle damaged and incorrectly addressed packages in a timely manner to minimize delivery delays
- Serve as the first point of contact for customers, addressing a variety of issues professionally and efficiently
- Conduct data entry and review with a high level of accuracy to support daily operations
- Use Microsoft Office and web-based applications to manage and track operational information
- Operate general office equipment including phones, copiers, and fax machines
- Manage competing priorities in a fast-paced environment while maintaining attention to detail
Requirements / Skills
FedEx is seeking a candidate with a solid administrative background and the ability to stay calm and organized under pressure. Experience in a dock operations or distribution centre setting is a definite asset, and strong communication skills in both official languages are essential for this Quebec-based role.
- High School Diploma or GED is required
- Four (4) years of experience in customer service, clerical work, or a related field; dock/distribution centre experience preferred
- General business and office skills including typing, data entry, and use of standard office equipment
- Proficiency with Microsoft Office and web-based applications
- Customer service skills to respond professionally to requests and resolve issues effectively
- Time management and multitasking abilities to handle varied tasks and shifting priorities in a fast-paced setting
- Bilingual in French and English (required for candidates residing in Quebec)
How to Apply
To apply for this Sr. Operations Administrator position at FedEx in Chicoutimi, use the link below to access the official career posting. Make sure your resume is up to date and reflects your relevant administrative and customer service experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Sr. Operations Administrator role at FedEx in Chicoutimi is perfect for candidates who excel in administrative support, customer service, and data management. On your resume, emphasize any experience with clerical work in logistics or distribution environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a dock operations or warehouse setting, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like records management, data entry, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ shipment records daily with 99% accuracy” or “resolved customer inquiries across multiple channels”). Write a brief cover letter expressing your genuine interest in FedEx and why you’re well-suited for this role in Chicoutimi. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research FedEx‘s values, global network, and commitment to inclusion beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your administrative and organizational skills. Common questions may include scenarios about handling multiple priorities, resolving customer complaints, and managing accuracy under pressure. Dress appropriately for a logistics and operations environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.