Post Office Assistant – Canada Post – Cambridge Bay, NU

Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Cambridge Bay, Nunavut. This is a permanent part-time position that plays a direct role in keeping mail and postal services running smoothly for the local community. If you enjoy working with the public and thrive in a structured, service-oriented environment, this could be a solid fit.

Working Monday to Friday with split shifts, you’ll be at the front lines of postal service — handling everything from mail sorting and counter sales to customer inquiries and problem-solving. It’s a role that combines physical activity with people skills on a daily basis.

About the Role: Post Office Assistant

As a Post Office Assistant, your core focus is delivering reliable, courteous service at the post office counter. You’ll sell postal products and services, assist the public with forms and information, and sort and distribute incoming mail. Each shift contributes directly to the community’s connection to the rest of Canada.

This position also involves some physical demands — you’ll need to be comfortable lifting mail containers of up to 50 lbs, pushing and pulling boxes, and standing for extended periods. Attention to detail and a calm, solutions-oriented approach when handling delivery or service issues are key to succeeding here.

Benefits and Salary

This permanent part-time role offers a competitive hourly wage of $26.71. Canada Post is a federally regulated employer committed to accessibility, employment equity, and inclusive hiring practices. The organization encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women. Preference will be given to Indigenous People (First Nations, Métis or Inuit) and Persons with disabilities under a special measure employment equity initiative.

Responsibilities

The day-to-day work of a Post Office Assistant at Canada Post centres on providing efficient counter service and keeping mail operations on track. Your efforts directly impact how quickly and accurately residents in Cambridge Bay receive their parcels, letters, and postal services.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute mail into appropriate classifications to ensure accurate and timely delivery
• Process incoming mail and handle related administrative tasks
• Assist customers by providing information, forms, and guidance on postal services
• Resolve delivery and service difficulties promptly and thoroughly to maintain customer satisfaction
• Handle cash transactions accurately as part of counter sales and retail services
• Lift and move mail containers of up to 50 lbs and manage the physical demands of the role

Requirements / Skills

Canada Post is looking for someone who is comfortable engaging with the public and has a background in retail or service environments. The ideal candidate resides in the Cambridge Bay community and brings a mix of practical experience and a willingness to follow established postal procedures.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or public-facing environment, including sales and cash handling
• Understanding of accounting systems, including general or post office accounting practices
• Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Problem-solving ability to address delivery or service issues quickly and effectively
• English language proficiency is required for this role

How to Apply

To apply, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume is up to date and reflects any relevant retail, customer service, or administrative experience before submitting.

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