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OMNI Customer Fulfillment Associate – Walmart – Toronto, ON

Location: Toronto, ON | Company: Walmart

Walmart Canada is hiring an OMNI Customer Fulfillment Associate at its Toronto location on Dufferin Street. If you enjoy working in a fast-paced retail environment where every shift keeps you moving and your contributions genuinely matter to customers, this could be a solid fit. You’ll be a key part of how Walmart delivers on its online shopping promise — picking, packing, and preparing orders so Canadians get exactly what they ordered, on time.

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This role goes beyond the warehouse floor. You’ll interact with customers, uphold food safety and hygiene standards, and help keep operations running efficiently across various shifts — including evenings, weekends, and holidays. It’s the kind of position where attention to detail, physical stamina, and a team-first attitude make all the difference.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your main responsibility is ensuring that online customer orders are picked, packed, and prepared accurately and on time. You’ll work across different temperature zones in the store — selecting fresh, high-quality products while removing anything that doesn’t meet standards. Every tote you pack reflects Walmart’s commitment to getting the order right the first time.

Beyond the picking and packing tasks, you’ll be expected to follow food hygiene protocols, maintain a clean and safe work area, and operate equipment according to safety procedures. Flexibility is central to this role — you’ll work a variety of shifts and contribute ideas to improve productivity and customer satisfaction alongside your team.

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Benefits and Salary

The minimum rate of pay for this position starts at $17.75 per hour. Walmart Canada also offers a range of benefits including a store discount, deferred profit sharing, life insurance, paid time off, comprehensive benefits, stock options, and access to the Live Better U education program and EQ Health support. Note that some benefits are based on hours worked or employment status (full-time or part-time).

Job Details

📌 Job Type: Regular/Permanent

🏢 Company: Walmart Canada

📍 Location: 900 Dufferin St, Toronto, ON M6H 4A9

🆔 Requisition ID: R-2552157

🗓️ Date Posted: June 23, 2026

⏱️ Schedule: Morning, afternoons, evenings, nights

💰 Pay: Starting from $17.75/hour

Responsibilities

Working as an OMNI Customer Fulfillment Associate at Walmart means your daily tasks directly shape the online shopping experience for Canadian customers. From pulling products off shelves to carefully packing totes and completing accurate documentation, each task contributes to building the customer trust that keeps Walmart at the heart of the community.

  • Pick and assemble customer orders from different temperature areas with accuracy and care to support on-time delivery
  • Pack orders carefully by confirming product selection, quantities, and product codes before sealing each tote
  • Select fresh, high-quality products and remove damaged or unsuitable items to maintain order accuracy
  • Complete all required documentation accurately, including pick slips and shipping labels
  • Pack totes efficiently to make the best use of space while maintaining product quality and safety
  • Support customers during fulfillment tasks by providing assistance and helping resolve issues as they arise
  • Maintain a clean and safe work area by following food hygiene procedures, cleaning spills promptly, and ensuring totes are sanitized before use
  • Operate equipment safely and complete required safety checks at the start and end of each shift
  • Contribute ideas to improve processes, productivity, and customer satisfaction

Requirements / Skills

Walmart is looking for candidates who are adaptable, detail-oriented, and comfortable working in a physically demanding environment. You don’t need a lengthy resume — what matters most is your reliability, your willingness to learn, and your commitment to delivering a great experience for every customer whose order passes through your hands.

  • Flexibility with scheduling — available to work mornings, afternoons, evenings, nights, weekends, and holidays
  • Physical capability to stand for extended periods, bend, and lift up to 20 lbs. regularly and up to 50 lbs. occasionally
  • Attention to detail when picking, packing, and completing order documentation to ensure accuracy
  • Ability to manage high task volumes in a fast-paced environment while staying focused throughout the shift
  • Team-oriented mindset with strong communication skills and a positive, helpful attitude
  • Commitment to food hygiene and safety standards in a retail grocery fulfillment setting

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart Canada in Toronto is perfect for candidates who excel in order accuracy, physical stamina, and customer service. On your resume, emphasize any experience with warehouse picking and packing, retail stocking, or online order fulfillment, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in grocery, logistics, or retail, make sure to highlight specific responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like order fulfillment, pick and pack, and food safety standards that appear in the posting. Quantify your achievements where possible (e.g., “processed 150+ orders per shift with 99% accuracy” or “maintained safety compliance across 6-month tenure”). Write a brief cover letter expressing your genuine interest in Walmart Canada and why you’re a strong fit for this role in Toronto. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Walmart Canada‘s values, its commitment to helping Canadians save money and live better, and its community presence. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, teamwork, and ability to handle high-volume tasks. Common questions may include scenarios about dealing with a demanding workload, maintaining accuracy under pressure, or handling a difficult customer interaction. Dress neatly for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling, team structure, and advancement opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.