Employee Relations Business Partner – Apple – Québec, QC

Apple is looking for an experienced Employee Relations Business Partner (ERBP) to join its Retail organization in Québec, Quebec. This is an existing opportunity for a seasoned HR professional who thrives in complex, high-stakes environments and wants to make a meaningful difference in how a global technology leader supports its people.

In this role, you’ll serve as a trusted advisor to managers and leaders across Canadian markets, handling sensitive employee relations matters, guiding workplace investigations, and helping shape a fair, consistent, and legally compliant work culture. It’s a position that demands sharp judgement, strong relationships, and the ability to navigate ambiguity with confidence.

About the Role: Employee Relations Business Partner

As an Employee Relations Business Partner, you’ll be embedded in Apple’s Retail HR ecosystem, working closely with Centers of Excellence to address complex employee relations issues. Your work will directly influence how Apple upholds its Credo — the values that guide how the company treats its people — through fair, objective, and consistent decision-making.

This role involves significant cross-functional collaboration, partnering with market leadership teams on decisions that carry real organizational impact. From harassment and misconduct investigations to workplace accommodations and policy compliance, you’ll be the subject matter expert guiding some of the most critical HR conversations at Apple Canada.

Benefits and Salary

Apple is well known for offering a competitive total compensation package that goes well beyond salary. Employees at Apple Canada typically have access to a comprehensive suite of benefits, though specific details for this role were not listed in the posting. Apple’s culture emphasizes investing in its people — from development opportunities to a values-driven work environment.

Responsibilities

Day to day, you’ll be handling some of the most sensitive and consequential HR matters in the organization. This work requires a careful balance of legal knowledge, interpersonal skill, and strategic thinking — every decision you make has a real impact on employees and the business alike.

• Identify and resolve complex and highly sensitive employee relations issues, including situations where there are no established precedents
• Advise and influence market leadership teams on critical ER decisions including harassment, business conduct, terminations, and HR policy matters
• Evaluate employee-related decisions in response to employee concerns, ensuring fairness and consistency
• Conduct investigations into potential misconduct and policy violations across varying levels of complexity
• Perform workplace violence assessments and develop and implement appropriate response plans
• Provide consultation on workplace accommodations in partnership with relevant business partners
• Communicate and implement country-wide employee relations programs, policies, and procedures
• Deliver training for HR, ER, and line management teams on employee relations topics
• Analyze ER metrics through the case management system to identify trends and develop proactive strategies for cultivating a positive employee relations climate

Requirements / Skills

Apple is looking for someone who brings deep expertise in employee relations and a track record of handling high-complexity HR matters with professionalism and sound judgement. The ideal candidate is equally comfortable working independently and collaborating across diverse stakeholder groups.

• 7–12+ years of HR experience with a strong focus on employee relations
• Deep expertise in workplace investigations and skilled documentation practices
• Strong knowledge of Canadian employment law, including local, provincial, and federal regulations
• Bilingual proficiency in English and French-Canadian, as this role supports employees across all Canadian provinces
• Ability to manage multiple priorities across markets and stakeholders simultaneously
• Willingness and ability to travel approximately 20–30% of the time
• Exceptional communication skills — listening, written, and presentation — along with the ability to influence and build strong partnerships
• Large corporation HR/ER experience is considered an asset

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date and tailored to reflect your employee relations experience before submitting.

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