Casual Courier-1 – Federal Express Corporation Canada – Lower Woodstock, NB

This part-time Casual Courier-1 position with Federal Express Corporation Canada is based at 157 Hemlock Street in Lower Woodstock, New Brunswick, at $23.28 per hour. The role is classified as casual, with a minimum requirement to work 4 shifts per month.

Day to day, you’ll pick up and deliver packages on an assigned route, inspect shipments for compliance with FedEx Canada service features, and handle customer service interactions along the way.

About the Role: Casual Courier-1

Deliveries and pick-ups make up the core of this position. You’ll load your van, plan your route, and carry out stops efficiently while maintaining a neat appearance consistent with FedEx’s public image. Accurate selection and inspection of packages, plus reporting of stop counts and missorts, are part of every shift.

You’ll also operate computerized tracking and dispatch systems, entering correct information for each shipment. Packages must conform to FedEx Canada service features, labels must be correct, and customers must have adequate supplies of FedEx shipping materials. You’ll answer customer questions on features of service, including Canada, U.S. and international requirements.

The posting notes that you may be asked to seek additional business from current customers and pass sales leads to the sales department.

Depending on location and workload, the role may also include aircraft and/or container loading and unloading, along with sorting and scanning packages. You must operate your vehicle safely and in compliance with all government regulations and company procedures.

Benefits and Salary

The pay rate is $23.28 per hour. This is a part-time casual position with flexible shift opportunities. The minimum commitment is 4 shifts per month, with the possibility of additional shifts based on business needs. FedEx states that accommodation is available during the recruitment and selection process for anyone who needs it.

Responsibilities

The Casual Courier-1 role covers the full delivery cycle: picking up and dropping off packages, inspecting shipments, serving customers at the door, and keeping all paperwork and system entries accurate. The duties listed below represent the scope of the position as stated in the posting.

• Pick up and deliver packages on an assigned route in a safe and efficient manner, representing FedEx in a professional way
• Select and inspect assigned packages accurately and in a timely manner, and report stop counts and missorts
• Load the van and plan the route in line with Courier Best Practices, operating procedures, and security requirements for packages, equipment and vehicles
• Verify shipment compliance with FedEx Canada features of service, confirm proper labelling, complete accurate paperwork, and ensure customers have adequate FedEx shipping supplies
• Operate computerized tracking and dispatch systems, entering correct information for each shipment
• Answer customer questions about FedEx Canada’s features of service, including Canada, U.S. and international requirements, and keep customers informed about the company and its services
• Identify and report sales leads from current customers to the sales department
• Operate the vehicle safely and in full compliance with government regulations and company procedures
• May perform aircraft and/or container loading and unloading, sorting, and scanning of packages as location and workload require

Requirements / Skills

A valid full driver’s licence is required for this position. The posting marks one year of customer-oriented experience as preferred and notes that some knowledge of FedEx Canada operations and Canadian Customs regulations is an asset. Physical capability and passing a mandatory driver assessment are both conditions of the role.

• High school diploma or educational equivalent (required)
• Valid driver’s licence with a good driving record (required); a driving record with two or fewer violations and/or accidents in the 24 months prior to application is specified in the disclaimer
• Driver assessment: must achieve the minimum threshold on mandatory pre-placement driver assessment training (required)
• Physical capability: ability to lift 70 lbs and to manoeuvre any package weighing up to 150 lbs with appropriate equipment (required)
• One year of customer-oriented business experience (preferred)
• Knowledge of FedEx Canada operations and Canadian Customs regulations (asset)
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Ability to work varying shifts based on business needs
• Proficiency in a PC Windows environment and ability to complete recurrence training and maintain annual accreditations where applicable
• Residents of Quebec must be bilingual (French and English)

How to Apply

To apply, use the official link below. Have your resume and a copy of your driver’s abstract ready before submitting, as the posting notes that your driving record will be reviewed as part of the selection process.

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