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Assistant Team Leader – Dollarama – Halifax, NS

Location: Halifax, NS | Company: Dollarama

Dollarama is looking for an Assistant Team Leader to join their team in Halifax, Nova Scotia. As one of Canada’s most recognizable retail chains, Dollarama operates fully corporately-owned stores across the country — and this role puts you right at the heart of daily store operations alongside an experienced management team.

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This position blends supervisory responsibility with hands-on retail work. You’ll be helping manage staff, keeping shelves stocked and organized, delivering great customer service, and stepping up as a manager on duty when needed. Both full-time and part-time schedules are available depending on your availability.

About the Role: Assistant Team Leader

As an Assistant Team Leader, you’ll support store management in keeping operations running smoothly day to day. This includes overseeing daily shipments, maintaining product presentation standards, handling cash management, and contributing to both store opening and closing procedures. You’ll also play an active role in employee training, helping new team members get up to speed.

Part of your role involves ensuring the store meets safety and cleanliness standards at all times. When acting as manager on duty, you’ll be responsible for making sure breaks are properly scheduled and that attendance is recorded accurately. Strong teamwork and communication are central to success in this position.

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Benefits and Salary

Dollarama offers a competitive benefits package for its store employees. Perks include weekly pay, paid vacation, birthday leave, a retirement plan, and genuine opportunities for career growth within the company. Salary varies according to experience.

Job Details

📌 Job Type: Full-Time or Part-Time, Permanent

🏢 Company: Dollarama

📍 Location: Halifax, NS

⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)

Responsibilities

In this role, you’ll be actively involved in both the operational and people-management sides of running a Dollarama store. From unboxing shipments to coaching staff, the Assistant Team Leader keeps things moving efficiently on the floor and behind the scenes.

  • Supporting management in overseeing daily store operations and coordinating staff
  • Processing shipments by boxing and unboxing daily deliveries in a timely manner
  • Stocking shelves with daily products in compliance with Dollarama’s presentation standards
  • Delivering customer service and resolving any customer concerns as they arise
  • Upholding safety and cleanliness standards throughout the store at all times
  • Acting as manager on duty, including tracking attendance and ensuring breaks are properly scheduled
  • Performing cash management and handling store opening and closing duties as required
  • Participating in training new employees and supporting their onboarding process

Requirements / Skills

The ideal candidate brings some retail experience along with a natural ability to lead a team in a busy, high-volume environment. Dollarama values people who are organized, dependable, and customer-focused — those who can juggle multiple priorities without missing a beat.

  • Approximately one year of retail experience in a customer-facing environment
  • Approximately one year in a supervisory role, demonstrating basic leadership skills
  • Flexible availability including days, evenings, and weekends
  • Strong time management and ability to prioritize effectively in a fast-paced setting
  • Excellent communication and interpersonal skills for working with both staff and customers
  • Ability to multitask and thrive in a dynamic, high-volume retail environment
  • Customer service orientation with a genuine commitment to a positive shopping experience

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Halifax is perfect for candidates who excel in retail supervision, customer service, and team coordination. On your resume, emphasize any experience with supervisory or lead roles in retail, your ability to manage competing priorities, and your track record working in a fast-paced environment. If you’ve previously worked in retail or store operations, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like team leadership, store operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “consistently opened and closed store 5 days per week”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Halifax. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling difficult customers, managing a team during a busy shift, or prioritizing tasks under pressure. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.