Assistant Team Leader – Dollarama – Calgary, AB

Dollarama is looking for an Assistant Team Leader to join their store in Calgary, Alberta. With both full-time and part-time roles available, this is a solid opportunity for someone with retail supervisory experience who’s ready to take on more responsibility in a fast-paced, high-volume environment. If you enjoy leading a team, keeping operations running smoothly, and making sure customers leave happy, this role is worth a closer look.

As an Assistant Team Leader, you’ll work alongside the store management team to handle everything from daily stocking and shipments to cash management and staff supervision. It’s a hands-on role that blends leadership with everyday retail tasks — no two shifts are exactly alike.

About the Role: Assistant Team Leader

In this position, you’ll support the management team in keeping the store organized, well-stocked, and operating according to Dollarama’s standards. You’ll handle manager-on-duty responsibilities, assist with employee training, and ensure that both the team and the store are set up for success each day. From opening and closing procedures to resolving customer concerns, your role touches nearly every aspect of store operations.

Maintaining a safe and clean store environment is a shared priority at Dollarama, and as an Assistant Team Leader, you’ll play an active role in upholding those standards. You’ll also help coordinate daily break schedules and attendance tracking, contributing to a well-organized team dynamic and a positive workplace culture.

Benefits and Salary

This position starts at $15.65/hour, with pay varying based on experience. Dollarama offers weekly pay, which means you’re compensated regularly without long gaps between paycheques. Additional perks include paid vacation and Birthday Leave, a Retirement Plan, and opportunities for career growth within a well-established Canadian retail company. Whether you’re looking to build a long-term career or step into a supervisory role for the first time, Dollarama provides a clear path forward.

Responsibilities

As an Assistant Team Leader at Dollarama in Calgary, your day-to-day will involve a mix of hands-on store tasks and supervisory duties. These responsibilities are central to keeping the store running efficiently and ensuring both staff and customers have a positive experience.

• Assist the management team in overseeing store operations and staff coordination
• Process daily shipments — boxing, unboxing, and ensuring products are shelf-ready
• Stock shelves daily in compliance with Dollarama’s presentation standards
• Deliver quality customer service and resolve any customer issues that arise
• Uphold store safety and cleanliness standards, contributing to a well-maintained environment
• Perform manager-on-duty tasks, including ensuring breaks are taken and attendance is recorded accurately
• Handle cash management and carry out store opening and closing procedures as needed
• Participate in employee training to support team development and onboarding

Requirements / Skills

The ideal candidate for this role brings retail experience and a supervisory mindset to the table. Dollarama values team players who can manage multiple priorities at once and consistently deliver excellent customer service even during peak hours.

• Approximately one (1) year of retail experience in a relevant setting
• Approximately one (1) year in a supervisory role, demonstrating leadership capabilities
• Flexible availability — including days, evenings, and weekends
• Strong organizational skills with the ability to manage priorities efficiently
• Excellent communication and interpersonal skills to work effectively with both staff and customers
• Ability to multitask and perform well in a dynamic, high-volume environment
• Customer service orientation with a proactive approach to problem-solving

How to Apply

To apply, use the official job link below — the application is completed through the AppyHere mobile app, so it’s easiest to apply from your smartphone. Make sure your resume is up to date before you begin.

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