Assistant Team Leader – Dollarama – Brampton, ON

Dollarama is looking for an Assistant Team Leader to join their Brampton store team. As one of Canada’s most recognized retail chains, Dollarama operates corporately-owned stores across the country, offering customers a broad assortment of general merchandise, consumables, and seasonal items at low, fixed price points. This is a great opportunity for someone with retail supervisory experience who is ready to take on a leadership role in a fast-paced, high-volume environment.

In this role, you’ll work alongside the management team to keep daily store operations running smoothly — from stocking shelves and handling shipments to supporting staff and delivering solid customer service. Both full-time and part-time positions are available depending on your availability.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll be hands-on throughout the day — helping manage staff, overseeing store operations, and ensuring that presentation and cleanliness standards are consistently met. You’ll take on manager-on-duty responsibilities when needed, including monitoring breaks, entering attendance, and handling cash management as well as opening and closing duties.

This role also involves participating in employee training, which means you’ll play a direct part in shaping how new team members learn the ropes. Strong leadership and communication skills are key, as you’ll be the go-to person for both staff support and customer issue resolution throughout your shift.

Benefits and Salary

Dollarama offers a solid package for its store team members. Employees receive weekly pay, paid vacation, and birthday leave. The company also provides a retirement plan and genuine opportunities for career growth within its network of stores. Salary for this position varies according to experience.

Responsibilities

The Assistant Team Leader role at Dollarama covers a wide range of day-to-day duties that keep the store running efficiently. From supporting management to engaging with customers, this position is central to the store’s daily success.

• Support management in overseeing store operations and supervising staff throughout each shift
• Handle shipments by boxing and unboxing daily deliveries in a timely and organized manner
• Stock shelves daily with products in compliance with presentation standards
• Deliver customer service by addressing and resolving customer issues professionally
• Enforce safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks including monitoring daily breaks and entering attendance records
• Manage cash handling as well as store opening and closing procedures as required
• Participate in training new employees as part of the onboarding process

Requirements / Skills

The ideal candidate for this Assistant Team Leader position brings prior retail and supervisory experience along with the energy and flexibility needed for a dynamic store environment. Dollarama values team players who are customer-focused and can manage multiple priorities without missing a beat.

• Retail experience: approximately one (1) year of relevant experience in the retail industry
• Supervisory experience: approximately one (1) year in a leadership or supervisory role
• Flexible availability for day, evening, and weekend shifts
• Time management and the ability to organize priorities efficiently
• Communication skills: excellent verbal and interpersonal abilities
• Leadership and teamwork with the ability to motivate and support a team
• Multitasking ability in a fast-paced, high-volume retail setting
• Customer service orientation with a focus on positive shopping experiences

How to Apply

To apply for this Assistant Team Leader position at Dollarama in Brampton, use the link below to access the official application form. Make sure your resume is up to date before submitting.

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