Asset Protection Representative – Loblaws – Etobicoke, ON

Loblaws is looking for a sharp, professional, and motivated Asset Protection Representative to join their team in Etobicoke, Ontario. This is a front-line position where your instincts, judgment, and commitment to safety directly protect colleagues, customers, and company assets at one of Canada’s most recognized grocery and pharmacy retailers.

This role goes well beyond standard retail security. You’ll be conducting internal and external investigations, working alongside law enforcement, analyzing surveillance footage, and partnering with store leadership to tackle loss prevention at a high-volume location. If you’re someone who thrives in a fast-paced environment and takes pride in doing the right thing, this position offers a genuine career path in asset protection.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaws, you’ll be responsible for deterring theft and fraud through a visible, professional presence on the floor. You’ll conduct lawful detentions when required, gather evidence, and work closely with local law enforcement. Partnering with store leadership, you’ll help identify loss trends and implement prevention strategies to reduce shrink across grocery and pharmacy departments.

Maintaining compliance with company security policies, provincial regulations, and legal standards is central to this role. You’ll need to adapt quickly to evolving challenges with a flexible schedule, exercising sound judgment and strong communication skills in every interaction — whether with customers, colleagues, or law enforcement officials.

Benefits and Salary

The hiring rate for this position is $21.00 per hour. Loblaws offers colleagues progressive career development, comprehensive training, and flexibility. As one of Canada’s Top Employers and Canada’s Best Diversity Employers, the company is committed to competitive benefits and a workplace culture grounded in its CORE Values — Care, Ownership, Respect and Excellence.

Responsibilities

In this role, you’ll be on the front lines of retail security every day — balancing deterrence, investigation, and collaboration across a busy store environment. Each responsibility contributes directly to creating a safe and secure shopping experience for both staff and customers.

• Deter theft and fraud by maintaining a consistent, professional, and visible presence throughout the store
• Conduct lawful detentions of suspected offenders in accordance with company procedures and Canadian law
• Lead investigations — both internal and external — gathering and analyzing evidence to support loss prevention efforts
• Collaborate with law enforcement when required to address criminal activity on company premises
• Reduce shrink by partnering with store leadership to identify loss trends and roll out effective prevention strategies
• Ensure compliance with company standards, security policies, and all applicable provincial regulations
• Adapt to a dynamic schedule and respond quickly to new challenges in a high-volume retail environment

Requirements / Skills

Loblaws is looking for candidates who combine formal credentials with strong interpersonal skills and a genuine commitment to integrity and accountability. Experience in a retail or security setting will set you apart, but equally important is your ability to remain calm, professional, and decisive under pressure.

• Valid Provincial Security Guard Licence is required, along with working knowledge of the Criminal Code of Canada and Trespass to Property Act
• CCTV and surveillance experience is an asset, along with comfort using Microsoft Office tools including Word, PowerPoint, and Outlook
• Exceptional communication skills — you present yourself in a confident, approachable, and respectful manner at all times
• High level of trustworthiness and accountability, with a proactive approach to identifying and solving problems
• Retail experience in grocery, pharmacy, or other high-volume environments is considered an asset
• Candidates must be 18 years or older and able to complete a criminal background check

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and highlights any relevant experience in security, asset protection, or retail before submitting.

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