Asset Protection Representative – Loblaw – Etobicoke, ON

Loblaw Companies Limited is looking for an Asset Protection Representative to join their team in Etobicoke, Ontario. This is a front-line role with one of Canada’s largest and most respected retail asset protection teams, where your instincts, professionalism, and quick decision-making will directly contribute to keeping stores, employees, and customers safe.

If you’re drawn to loss prevention, retail security, and investigative work — and you thrive in high-volume, fast-paced environments — this role offers meaningful, hands-on experience in theft deterrence, surveillance, and law enforcement collaboration within grocery and pharmacy settings across Canada.

About the Role: Asset Protection Representative

As an Asset Protection Representative at Loblaw, your day-to-day work centres on maintaining a safe shopping environment by actively deterring theft and fraud, conducting investigations, and partnering with store leadership to reduce shrink. You’ll be a visible, professional presence on the floor, using both observation skills and technical tools like CCTV and surveillance systems to identify and respond to risks.

This role requires a solid understanding of provincial security regulations, the Criminal Code of Canada, and the Trespass to Property Act. You’ll also be expected to work collaboratively with law enforcement when necessary and contribute to building a culture of accountability and compliance throughout the store.

Benefits and Salary

This position offers a starting wage of $21.00 per hour. Actual pay may vary based on a candidate’s experience, knowledge, and the geographic location of the role. Loblaw offers colleagues progressive careers, comprehensive training, and flexibility, along with other competitive benefits. The company is consistently recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, and Canada’s Greenest Employers — reflecting a genuine commitment to employee well-being and professional growth.

Responsibilities

In this role, you’ll be on the front lines of retail loss prevention, balancing a visible deterrence presence with detailed investigative work. Your responsibilities span theft apprehension, evidence gathering, policy compliance, and cross-functional collaboration — all of which are central to protecting the business and the people in it.

• Protect and deter theft, fraud, and policy violations by maintaining a professional, visible presence throughout the store
• Apprehend offenders safely and lawfully, following all applicable company procedures and legal guidelines
• Conduct investigations — both internal and external — gathering and analyzing evidence to support loss prevention efforts
• Collaborate with law enforcement as required, ensuring proper escalation and documentation of incidents
• Partner with store leadership to identify loss trends and develop effective shrink reduction strategies
• Ensure compliance with company standards, security policies, and provincial regulations
• Adapt quickly to a dynamic, fast-paced environment with a flexible schedule and evolving challenges

Requirements / Skills

Loblaw is looking for candidates who bring a combination of formal security credentials, technical know-how, and strong interpersonal skills. The ideal person for this role is trustworthy, proactive, and comfortable operating independently in a high-stakes retail environment.

• Valid Provincial Security Guard Licence is required for this position
• Knowledge of the Criminal Code of Canada, Trespass to Property Act, and related legislation
• Experience with CCTV and surveillance tools for monitoring and evidence collection
• Proficiency in Microsoft Office (Word, PowerPoint, Outlook) for documentation and reporting
• Exceptional communication skills — approachable, confident, and respectful in all interactions
• High integrity and accountability — a proactive, solutions-oriented approach to problem-solving
• Previous retail experience in grocery, pharmacy, or high-volume environments is considered an asset
• Candidates 18 and older must be able to complete a criminal background check

How to Apply

To apply, use the link below to visit the official Loblaw job posting. Make sure your resume is up to date and highlights any relevant experience in security, loss prevention, or retail before submitting.

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