Advisor, Channel Retail – Apple – Ottawa, ON

Ottawa-based tech enthusiasts, here’s a role worth paying attention to. Apple is looking for an Advisor, Channel Retail to lead the Apple Shop experience within a partner reseller store in Ottawa, Ontario. This is a chance to be the face of one of the world’s most recognized technology brands at the point of sale — influencing both customers and retail partners every shift.

This isn’t a passive sales role. You’ll be the go-to expert in a multi-branded retail environment, driving Apple product sales, delivering compelling product demonstrations, and coaching partner staff to become more effective advocates for the Apple ecosystem. If you thrive in an environment where your energy and knowledge make a real difference, this part-time Channel Retail Advisor position could be a strong fit.

About the Role: Advisor, Channel Retail

As the on-site Apple representative, you’ll own the sales, merchandising, and day-to-day operations of an Apple Shop inside a partner store. That means keeping fixtures pristine, products properly displayed, and the customer experience consistently excellent — all while building genuine relationships with shoppers and store staff alike. Your ability to educate and inspire will be central to everything you do.

This is a part-time position at 25 hours per week, with a set schedule: Thursday and Friday from 2:00 p.m. to 7:00 p.m., Saturday from 11:00 a.m. to 7:00 p.m., and Sunday from 11:00 a.m. to 6:00 p.m. Expect to work evenings and weekends as part of the regular rotation. You’ll operate with a fair degree of independence, so strong self-motivation and solid time management skills are essential.

Benefits and Salary

The target pay rate for this part-time role in Ottawa is CA$27.00 – CA$28.50 per hour (equivalent to approximately CA$35,100 – CA$37,050 per year at 25 hours per week). Compensation within this range is based on years of applicable experience. Apple also offers part-time benefits with this position — a meaningful perk for a part-time opportunity.

Responsibilities

In this role, you’ll be the sole Apple representative at a single retail partner location, meaning your day-to-day actions directly shape how customers and store staff perceive the Apple brand. From product demos to fixture maintenance, every task ties back to creating an exceptional and consistent in-store Apple experience.

• Represent Apple within a single partner store, building customer relationships with the brand and fostering long-term loyalty
• Sell directly to customers and collaborate closely with partner staff to convert new Apple product owners
• Deliver product demonstrations — both individual and group — showcasing Apple devices, accessories, and services in an engaging and informative way
• Maintain merchandising standards by keeping all Apple fixtures, product exposures, and display elements current and compliant with Apple guidelines
• Conduct daily inspections of the Apple Shop area and escalate any issues promptly for timely resolution
• Train partner staff to deepen their understanding of Apple products and encourage them to champion the Apple platform
• Proactively identify opportunities to expand awareness among new and existing customers and share the latest promotions
• Stay current on Apple initiatives, technology updates, and changes that affect the customer journey

Requirements / Skills

Apple is looking for someone who genuinely loves technology and equally loves helping people discover what it can do for them. The ideal candidate brings a balance of sales drive, interpersonal warmth, and the kind of self-direction that lets them thrive without constant supervision.

• 1–2 years of related experience in retail, direct sales, or a customer-facing role
• Passion for customer service and a natural ability to help others understand and embrace technology
• Outstanding communication skills, including the ability to educate and inspire both customers and partner staff
• Strong relationship-building abilities to become a trusted presence at a single point of sale
• Curiosity for continuous learning and eagerness to keep up with evolving Apple products and initiatives
• Self-motivation and independence — comfortable working autonomously in a fast-paced, ever-changing retail environment
• Effective time management, including the ability to multitask, prioritize, and stay organized during busy periods
• Background in direct sales or solution-based selling is considered a strong asset

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date and reflects any relevant sales or customer service experience before submitting.

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