Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for a motivated Team Leader to join their Winnipeg store team. As one of Canada’s most recognized value retailers, Dollarama operates fully corporate-owned stores across the country — and this is your chance to step into a leadership role with a company that genuinely invests in its people.

This is a full-time, permanent position that puts you at the heart of daily store operations. From supervising store associates and maintaining merchandising standards to handling cash management and customer service, the Team Leader role keeps things moving. If you’re someone who leads by example and thrives in a busy retail setting, this role is worth a close look.

About the Role: Team Leader

As a Team Leader at Dollarama in Winnipeg, you’ll be responsible for keeping the store running smoothly across all shifts. Your day-to-day will include leading and supervising store associates, overseeing shelf stocking and daily shipments, and making sure both the customer experience and store presentation are consistently on point. You’ll also take on manager-on-duty responsibilities including breaks, time tracking, and attendance.

Beyond day-to-day operations, this role involves contributing to staff training and performance evaluations, managing customer complaints with professionalism, and participating in the inventory process. You’ll be expected to uphold Dollarama’s visual merchandising and store safety and cleanliness standards at all times — keeping the team focused and the store in top shape.

Benefits and Salary

Dollarama offers a competitive package for Team Leaders, including weekly pay, paid vacation, and a birthday leave — a nice touch that not all retailers provide. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies based on experience.

Responsibilities

The Team Leader at Dollarama plays a hands-on role in every aspect of store operations. From opening and closing the store to coaching associates and resolving customer concerns, no two shifts are identical. Here’s a breakdown of what you’ll be doing:

• Lead and supervise store associates, offering day-to-day guidance and support
• Oversee store merchandising, shelf stocking, and boxing/unboxing of daily shipments
• Ensure customer service standards are consistently met throughout every shift
• Carry out manager-on-duty duties, including monitoring breaks, time, and attendance
• Implement and maintain visual merchandising standards aligned with company strategy
• Address customer complaints and resolve issues in a timely, professional manner
• Uphold store safety and cleanliness standards and contribute to their ongoing maintenance
• Perform cash management along with store opening and closing procedures as needed
• Participate in inventory counts and related store processes
• Support employee training and contribute to performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who brings real retail leadership experience to the table. The ideal Team Leader is organized, communicates well, and can keep a team motivated in a high-volume retail environment. Here’s what you’ll need to qualify:

• Minimum 1 year of retail industry experience — understanding the pace and demands of a busy store environment
• Minimum 1 year of team management experience — you’ve led people before and can do it confidently
• Open availability required, including days, evenings, and weekends, based on store operational needs
• Strong organizational and time management skills — proven ability to manage competing priorities efficiently
• Leadership and communication skills — you lead by example and keep your team informed
• Ambition to grow within the company — Dollarama promotes from within and values team members who want to progress
• Ability to thrive in a fast-paced, dynamic, high-volume retail setting

How to Apply

To apply, use the official Dollarama job application link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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