Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for a motivated Team Leader to join one of its Winnipeg locations. As one of Canada’s most recognized retail chains, Dollarama operates corporately-owned stores across the country, offering customers quality merchandise at consistent, low prices. If you have a knack for leading people and keeping operations running smoothly, this full-time, permanent position could be your next career move.

In this role, you’ll be at the centre of daily store operations — from supervising store associates and ensuring customer service standards are met, to managing shipments, cash duties, and visual merchandising. It’s a hands-on leadership role that suits someone who thrives in a fast-paced retail environment.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll be responsible for guiding your team and maintaining the high standards that customers expect. You’ll take ownership of everything from store merchandising and inventory to opening and closing procedures, all while keeping an eye on team performance and customer satisfaction.

This position requires open availability including days, evenings, and weekends, with scheduling based on store operational needs. You’ll work closely with store management and play a key role in training new employees and supporting performance evaluations — making communication and leadership skills essential to success in this role.

Benefits and Salary

Dollarama offers a competitive benefits package for its Team Leaders. Employees enjoy weekly pay, paid vacation and Birthday Leave, a Retirement Plan, and real opportunities for career growth within the company. Salary varies according to experience. Dollarama is known for promoting from within, so this role can serve as a stepping stone to further advancement in store management.

Responsibilities

As a Team Leader, your day-to-day will be varied and dynamic. You’ll be hands-on with both people management and store operations, ensuring everything runs efficiently while keeping your team motivated and customers satisfied.

• Lead and supervise store associates, providing ongoing guidance, support, and direction
• Oversee store merchandising, including shelf stocking, boxing, and unboxing daily shipments
• Ensure customer service excellence by upholding Dollarama’s service standards at all times
• Conduct manager-on-duty tasks including monitoring breaks, time tracking, and attendance
• Implement and maintain visual merchandising standards in line with company strategy
• Address customer complaints and resolve issues in a timely and professional manner
• Maintain store safety and cleanliness standards throughout all areas of the store
• Perform cash management duties along with store opening and closing responsibilities as needed
• Participate in inventory processes and contribute to accurate stock management
• Support employee training and take part in performance evaluations for store associates

Requirements / Skills

The ideal candidate for this Team Leader role brings proven retail experience along with a genuine interest in leading others. Dollarama values ambition, adaptability, and strong communication — qualities that will help you grow within the organization.

• Minimum one year of retail industry experience, demonstrating familiarity with store operations
• Minimum one year of team management experience, with the ability to motivate and direct a team
• Open availability for day, evening, and weekend shifts as required by store scheduling needs
• Strong organizational skills with a proven ability to manage time and prioritize effectively
• Leadership and communication skills that inspire confidence and cooperation among staff
• Ability to thrive in a high-volume, fast-paced environment while maintaining quality and accuracy
• Ambition to grow within Dollarama, with a long-term perspective on career development

How to Apply

To apply for the Team Leader position at Dollarama in Winnipeg, use the official application link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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