Store Manager – Apple – Coquitlam, BC

Apple Retail at Coquitlam Centre is looking for a Store Manager to lead, coach, and develop a high-performing team that delivers exceptional customer experiences. If you’re a retail leader who thrives in a fast-paced environment and is passionate about fostering an inclusive culture, this role puts you at the centre of one of the most recognised retail experiences in the world.

As a Manager at Apple, you won’t be managing from the sidelines — you’ll be actively on the floor, working alongside your team and engaging directly with customers. You’ll drive store performance goals, execute operational strategies, and play a key role in shaping a team that reflects Apple’s deep commitment to inclusion and diversity.

About the Role: Store Manager

This position carries real accountability across multiple dimensions of the store. You’ll be responsible for leading and developing your team, driving performance within your assigned areas, and ensuring that every customer interaction reflects Apple’s standards. You’ll collaborate with leadership and cross-functional partners to execute strategy, and you’ll be a visible, hands-on presence throughout the store.

Beyond day-to-day operations, you’ll be expected to uphold company policies, protect confidential business and financial information, and handle escalations from both customers and team members with professionalism. Apple places a strong emphasis on inclusive leadership, and this role requires you to model those values daily — building a team environment where everyone feels respected and motivated to do their best work.

Benefits and Salary

Apple is known for offering a competitive total compensation package for its retail leadership roles. While specific salary details for this position are not listed in the posting, Apple retail managers typically receive a comprehensive benefits package that reflects the company’s investment in its people. This may include health and wellness coverage, employee purchase programmes, and professional development opportunities — though candidates are encouraged to confirm full details during the interview process.

Responsibilities

This is a multifaceted leadership role that spans team development, customer experience, and store operations. Every day looks a little different — from coaching team members on the floor to reviewing performance metrics and resolving escalations. Here’s what you’ll be focused on:

• Lead and develop a diverse team, empowering each member to grow, learn, and achieve both performance and personal development goals
• Assist with recruiting, training, and retaining a high-performing team that reflects Apple’s commitment to inclusion
• Participate actively in Floor Leadership by engaging with team members and customers throughout the store, modelling excellent service and ensuring business priorities are met
• Address concerns and escalations from customers and team members, partnering with leadership and People partners when required
• Drive business performance by planning and executing operational strategies within your assigned functional areas
• Maintain company policies and procedures and protect all company assets, including confidential business, customer, and financial information
• Champion inclusion and diversity by demonstrating Apple’s values daily and creating a safe, respectful environment for all team members
• Serve as a role model for inclusive leadership and take deliberate action to build and retain a diverse team

Requirements / Skills

Apple is looking for a retail leader with a proven track record of developing teams and delivering results. The ideal candidate leads with integrity, communicates with clarity, and stays composed when the pace picks up. Here’s what the role calls for:

• Experience leading others in retail, sales, or a related field — this is a must-have for the role
• Schedule flexibility to work nights, weekends, and public holidays as required by business needs
• Strong communication skills with the ability to tailor your style to different audiences, from frontline team members to senior leadership
• Sound decision-making using analytics, experience, and good judgment to act quickly and effectively
• Coaching and mentorship ability to develop others through feedback, support, and guidance through challenges
• High level of integrity with a track record of following through on commitments and inspiring trust within a team
• Conflict resolution skills to settle differences in a productive, respectful manner
• French language proficiency (written and spoken) is required for roles based in Quebec; English is required across Canada

How to Apply

To apply for this Store Manager position at Apple Coquitlam Centre, use the official application link below. Make sure your resume is up to date and reflects your leadership experience in retail or a related field before submitting.

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