Software Development Manager – Amazon – Vancouver, BC

At the heart of Amazon’s retail engine lies the Ordering platform — the technology that powers every customer purchase from cart to delivery to resolution. Amazon is looking for a Software Development Manager to join their eCommerce Services Group (eCS) in Vancouver, BC, helping build the next generation of core ordering systems that serve millions of customers worldwide.

This is a founding leadership role within a team that manages the entire post-click customer journey — from shopping cart and checkout through to order processing, order history, and post-fulfillment actions like refunds. You’ll be working on large-scale distributed systems that demand both deep technical expertise and strong people leadership.

About the Role: Software Development Manager

As an SDM on the Ordering team, you’ll be responsible for building and growing a high-performing engineering organization. You’ll shape the technical direction of the platform, partner with product and program teams, and drive the delivery of capabilities that directly impact Amazon’s customers and business. This role requires someone who can break down complex, abstract problems and develop innovative architectural solutions at scale.

You’ll collaborate cross-functionally with product managers, stakeholders, and senior leaders, balancing strategic roadmap ownership with hands-on technical leadership. Whether it’s conducting architecture reviews, resolving root causes of complex system issues, or mentoring engineers, you’ll be expected to lead by example in a fast-moving, high-accountability environment.

Benefits and Salary

The base salary range for this position in Vancouver, BC is $171,400 to $286,200 CAD annually. As a total compensation company, Amazon’s package may also include sign-on payments and Restricted Stock Units (RSUs). Amazon offers a comprehensive benefits package including health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support employee health and well-being. Final compensation is determined based on experience, qualifications, and location.

Responsibilities

This role blends people leadership with deep technical ownership. You’ll be guiding engineers through complex system challenges while simultaneously building the team and culture that powers Amazon’s ordering infrastructure. Here’s what your day-to-day will look like:

• Build and lead diverse, inclusive, and high-performing engineering teams, including recruiting, mentoring, motivating, and performance management
• Collaborate cross-functionally with customers, product managers, stakeholders, and senior leaders to ensure successful delivery of product capabilities
• Prioritize and execute team goals in a timely manner while effectively identifying and mitigating risks
• Drive strategic roadmaps by setting the team vision and partnering with stakeholder teams to shape the product direction
• Lead technical architecture and design discussions for engineering challenges, including deep dives to resolve root causes of complex system issues
• Manage dependencies across multiple teams and requirements to produce optimal, scalable solutions

Requirements / Skills

The ideal candidate brings a proven track record in engineering leadership within large-scale, distributed systems environments. Amazon values technical depth paired with business acumen — you should be equally comfortable whiteboarding an architecture as you are developing people and strategy.

• 3+ years of engineering team management experience, with demonstrated success growing technical talent
• 7+ years working directly within engineering teams, with hands-on technical contributions
• 3+ years of system design and architecture experience, including design patterns, reliability, and scaling of new and existing systems
• 8+ years leading the definition and development of multi-tier web services
• Strong knowledge of full software development lifecycle practices, including coding standards, code reviews, source control, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams to align engineering delivery with business goals
• Preferred: experience communicating technical designs and product strategy to users, technical teams, and senior leadership
• Preferred: experience recruiting, hiring, mentoring, and coaching Software Engineers to improve their skills and effectiveness

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and tailored to highlight your engineering leadership and distributed systems experience before submitting.

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