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Post Office Assistant – Canada Post – Saint-Siméon, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Saint-Siméon, Quebec. This is a temporary, on-call position that’s well suited to someone who enjoys working directly with the public and thrives in a community-oriented retail environment. If you’re comfortable with sales, sorting, and helping people navigate postal services, this role is worth a closer look.

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Day-to-day, you’ll be the face of Canada Post at the local post office counter — assisting customers with postal products, processing mail, and resolving service issues quickly and professionally. The work is varied and keeps you on your feet, making it a great fit for someone who prefers an active, people-focused shift over sitting at a desk.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary focus will be delivering counter services to both the general public and the local business community. You’ll handle postal product sales, process and sort incoming mail, provide customers with the forms and information they need, and work through any delivery or service concerns that come your way.

This role also calls for physical readiness — you’ll be expected to lift mail containers up to 50 lbs, push or pull boxes, and stand for extended periods throughout your shift. Flexibility is essential, as this is an on-call, temporary position, meaning your availability needs to align with the post office’s scheduling needs.

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Benefits and Salary

This position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be joining one of Canada’s most recognized institutions, with a workplace culture built on the values of Trust, Respect, and Deliver. Canada Post is committed to an equitable and inclusive workplace, and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: Saint-Siméon, QC

🆔 Requisition ID: 198564

⏱️ Schedule: On call

💰 Pay: $20.54/hour

Responsibilities

Working at the post office counter in Saint-Siméon, you’ll take on a range of tasks that keep the local mail and retail operations running smoothly. Each responsibility plays an important role in making sure customers receive timely, accurate, and helpful service from Canada Post.

  • Sell postal products and services to members of the public and the local business community
  • Sort and process mail into the appropriate classifications for efficient distribution
  • Distribute mail accurately according to established procedures
  • Provide customers with relevant information, forms, and guidance on postal services
  • Resolve delivery and service difficulties thoroughly and in a timely manner
  • Handle cash transactions as part of counter and retail service operations

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who’s comfortable working with the public, has a solid understanding of retail or service environments, and can adapt to the scheduling demands of an on-call position. Canada Post values reliability, community awareness, and a customer-first attitude.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer service experience in a retail or service setting, including sales and cash handling
  • Familiarity with accounting systems, particularly general or post office accounting
  • Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for on-call and temporary shifts as needed
  • French language proficiency — French is essential for this role
  • Preference is given to Indigenous Peoples (First Nations, Métis, or Inuit) and persons with disabilities under Canada Post’s employment equity initiative

How to Apply

To apply for this position, use the official link below to access the Canada Post job portal. Make sure your resume is up to date and reflects your relevant retail and customer service experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Saint-Siméon is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or service counter work, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, customer service, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this opportunity in Saint-Siméon. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent initiatives, and community presence beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash, and working under time pressure. Dress appropriately for a retail postal environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and on-call scheduling. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.