Assistant Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for an Assistant Team Leader to join their store in Winnipeg, Manitoba. As one of Canada’s most recognized retail chains, Dollarama operates corporately-owned and operated stores across the country, offering customers a broad assortment of general merchandise, consumables, and seasonal items at consistent, low fixed price points. This is a permanent position available in both full-time and part-time capacities.

In this role, you’ll work closely with the store management team to keep daily operations running smoothly — from stocking shelves and handling shipments to supporting your team and ensuring customers leave satisfied. If you have experience in retail supervision and thrive in a fast-paced, high-volume environment, this could be the right fit.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll support store managers in overseeing day-to-day store operations, staff coordination, and customer service standards. Your responsibilities span from opening and closing duties to cash management and staff training, making this a well-rounded role for someone looking to grow in retail leadership.

A key part of this position involves upholding store safety and cleanliness standards while acting as a manager on duty when required. You’ll be expected to work collaboratively with your team, demonstrate strong leadership, and model a positive, service-first attitude on the floor.

Benefits and Salary

Dollarama offers a competitive package for its Assistant Team Leaders, including weekly pay, paid vacation, and Birthday Leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience. Both full-time (25+ hours per week) and part-time (fewer than 25 hours per week) arrangements are available depending on your availability.

Responsibilities

The Assistant Team Leader plays a hands-on role in keeping the store running efficiently. From managing daily shipments and maintaining shelf standards to supporting customers and guiding staff, your day will be varied and dynamic. Here’s a breakdown of what you’ll be doing:

• Support management in overseeing store operations and coordinating staff on the floor
• Process shipments by boxing and unboxing daily deliveries in an organized and timely manner
• Stock shelves daily with products in compliance with Dollarama’s presentation standards
• Deliver customer service by addressing and resolving customer questions and concerns professionally
• Maintain safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks, including tracking attendance and ensuring staff receive their scheduled breaks
• Handle cash management and assist with store opening and closing duties as required
• Participate in training new employees and supporting their onboarding into the team

Requirements / Skills

The ideal candidate for this Assistant Team Leader position brings a combination of retail experience and supervisory confidence. Dollarama values individuals who can lead by example, stay organized under pressure, and communicate effectively with both customers and colleagues.

• Retail experience — approximately one (1) year of relevant experience in the retail industry
• Supervisory experience — approximately one (1) year in a leadership or supervisory capacity
• Flexible availability — willingness to work day, evening, and weekend shifts
• Time management skills — ability to efficiently organize your workload and manage competing priorities
• Communication and interpersonal skills — strong ability to connect with customers and work well within a team
• Leadership and teamwork — demonstrated ability to motivate and guide others while contributing collaboratively
• Customer service orientation — a genuine commitment to providing a positive shopping experience
• Multitasking ability — comfortable working in a fast-paced, high-volume retail environment

How to Apply

To apply for this Assistant Team Leader position at Dollarama in Winnipeg, use the link below to access the official application form. Make sure your resume is up to date before submitting.

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