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Assistant Team Leader – Dollarama – Winnipeg, MB

Location: Winnipeg, MB | Company: Dollarama

Dollarama is looking for an Assistant Team Leader to join their team in Winnipeg, Manitoba. This is a full-time or part-time permanent position that puts you right at the heart of daily store operations, working alongside the management team to keep things running smoothly for both staff and customers.

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If you have a background in retail supervision and enjoy a role where no two days are exactly alike — juggling shipments, supporting your team, and delivering solid customer service — this could be a strong fit. The role comes with real leadership responsibility from day one.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll work directly with the store’s management team to oversee daily operations. From opening and closing the store to managing cash and ensuring shelves are stocked and presentable, you’ll have a hand in almost every aspect of the store’s day-to-day function.

You’ll also play an important part in maintaining store safety and cleanliness standards, contributing to employee training, and stepping in as manager on duty when needed. This is a role that rewards people who are reliable, proactive, and comfortable taking ownership in a fast-paced, high-volume retail environment.

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Benefits and Salary

This position starts at $16.50 per hour. Dollarama offers weekly pay, paid vacation, and a Birthday Leave perk. Employees also have access to a retirement plan and genuine opportunities for career growth within the company.

Job Details

📌 Job Type: Full-Time or Part-Time (Permanent)

🏢 Company: Dollarama

📍 Location: Winnipeg, MB R2N 3Y7

💰 Pay: Starting at $16.50/hour

⏱️ Schedule: Day, evening, and weekend shifts

Responsibilities

The Assistant Team Leader role at Dollarama is hands-on and varied. You’ll support store management across a wide range of daily tasks, from receiving shipments to supervising staff breaks and handling cash management. These responsibilities are central to keeping the store organized, safe, and customer-ready at all times.

  • Assist management in overseeing store operations and coordinating staff activities
  • Process daily shipments — boxing and unboxing product deliveries efficiently
  • Stock shelves daily in compliance with Dollarama’s presentation standards
  • Deliver customer service and resolve any customer issues that arise on the floor
  • Uphold safety and cleanliness standards throughout the store at all times
  • Act as manager on duty when required — tracking attendance and ensuring staff breaks are taken
  • Perform cash management tasks as well as store opening and closing duties as needed
  • Participate in training new employees and supporting their onboarding

Requirements / Skills

The ideal candidate for this Assistant Team Leader position brings a combination of retail experience and proven supervisory ability. Dollarama values candidates who lead by example, stay organized under pressure, and genuinely enjoy helping both their team and customers succeed.

  • Approximately one year of experience in the retail industry
  • Approximately one year in a supervisory role — direct leadership experience is essential
  • Flexible availability including day, evening, and weekend shifts
  • Strong organizational skills with the ability to manage time and competing priorities
  • Excellent communication and interpersonal abilities when working with staff and customers
  • Leadership and teamwork skills — comfortable motivating others in a busy environment
  • Ability to multitask and perform consistently in a dynamic, high-volume retail setting
  • Customer service orientation — a positive, solutions-focused approach to customer interactions

How to Apply

To apply, use the official Dollarama application link below. Have your resume ready and note that applications are completed via the AppyHere mobile application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Winnipeg is perfect for candidates who excel in retail supervision, team leadership, and customer service. On your resume, emphasize any experience with store operations, staff scheduling, or cash management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a supervisory or shift leader role in retail, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, retail operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “consistently maintained store presentation standards across high-volume shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this leadership role in Winnipeg. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store operations model, and commitment to consistent customer value beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, multitasking, and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing staff conflicts, or prioritizing tasks during a busy shift. Dress appropriately for a retail management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and advancement opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.