Assistant Team Leader – Dollarama – Toronto, ON

Dollarama is looking for an Assistant Team Leader to join their team in Toronto, Ontario. This is a great chance to step into a supervisory retail role with one of Canada’s most recognized discount retailers — a company that operates entirely corporately-owned stores and is known for offering consistent value to shoppers coast to coast.

In this role, you’ll be working closely with the management team to keep daily store operations running smoothly. From stocking shelves and handling shipments to leading staff and delivering solid customer service, the Assistant Team Leader position puts you right in the middle of the action on the floor.

About the Role: Assistant Team Leader

As an Assistant Team Leader, you’ll support the store’s management team with a range of operational responsibilities. This includes overseeing daily shipments, maintaining product presentation standards, and handling opening and closing duties as required. You’ll also take on manager-on-duty tasks, ensuring breaks are scheduled and attendance is properly recorded.

Teamwork and compliance with safety and cleanliness standards are central to this position. You’ll contribute to a well-organized, welcoming environment for both customers and colleagues, while also playing a role in employee training. Flexibility across day, evening, and weekend shifts is essential to succeed here.

Benefits and Salary

Dollarama offers a competitive package for its store team members. Employees enjoy weekly pay, paid vacation, and a Birthday Leave benefit. A retirement plan is also included, along with genuine opportunities for career growth within a company that values its people. Salary for this position varies according to experience.

Responsibilities

The Assistant Team Leader at Dollarama plays a hands-on role in keeping the store running efficiently every day. From the sales floor to the back room, you’ll be involved in both operational tasks and people management, making this a well-rounded position for someone looking to build their retail leadership experience.

• Assist the management team in overseeing store operations and staff coordination
• Process daily shipments including boxing and unboxing incoming merchandise
• Stock products on shelves in compliance with presentation standards
• Deliver customer service and resolve customer issues professionally
• Uphold store safety and cleanliness standards on an ongoing basis
• Perform manager-on-duty tasks such as monitoring daily breaks and recording attendance
• Handle cash management and assist with store opening and closing procedures
• Participate in the employee training process for new and existing team members

Requirements / Skills

The ideal candidate for this Assistant Team Leader position brings a solid foundation in retail combined with some experience in a supervisory capacity. Dollarama values people who are dependable, customer-focused, and comfortable leading in a fast-moving environment.

• Retail experience: approximately one (1) year in the retail industry
• Supervisory experience: approximately one (1) year in a leadership or supervisory role
• Flexible availability across day, evening, and weekend shifts
• Strong organizational skills with the ability to manage priorities efficiently
• Excellent communication and interpersonal abilities for working with both staff and customers
• Leadership and teamwork skills demonstrated in a previous role
• Ability to multitask and thrive in a dynamic, high-volume environment
• Customer service orientation with a focus on resolving issues effectively

How to Apply

To apply, use the official job posting link below to submit your application directly through Dollarama’s careers portal. Make sure your resume is up to date and reflects your relevant retail and supervisory experience before submitting.

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